While the information industry races forward, its HR departments are grappling with a perfect storm of hiring delays, fierce competition for talent, and rising turnover, forcing a revolution in how they attract, develop, and keep the people who power our digital world.
Key Takeaways
- In 2023, the average time-to-hire for software developers in the US information sector reached 47 days, a 12% increase from 2022 due to talent shortages
- 68% of HR leaders in the information technology industry reported challenges in sourcing qualified cybersecurity professionals in Q4 2023
- The cost per hire in the software and IT services subsector of the information industry averaged $4,200 in 2023, up 8% year-over-year
- Voluntary turnover rate in the US information sector stood at 14.2% in 2023, higher than the national average of 12.5%
- 52% of tech employees in information firms cited career growth as top retention factor in 2023 surveys
- Average tenure for software engineers in info industry: 2.8 years in 2023
- Women held 26% of tech roles in information industry in 2023, down from 28% in 2021
- Ethnic minorities comprised 32% of the information sector workforce in US 2023
- 41% of info companies had DEI officers in 2023, up 15% from 2022
- Average base salary for software engineers in information sector: $128,000 in 2023
- Total compensation packages in IT services averaged $165,400 including bonuses 2023
- 401(k) match rates: 4.5% average in info industry 2023
- Average training hours per employee in info industry: 52 hours annually in 2023
- 78% of info firms invested in upskilling for AI proficiency 2023
- L&D budget as % of payroll: 3.2% in software subsector 2023
The information industry is struggling with slow, expensive hiring but actively using AI and training to adapt.
Compensation and Benefits
1Average base salary for software engineers in information sector: $128,000 in 2023
Verified2Total compensation packages in IT services averaged $165,400 including bonuses 2023
Verified3401(k) match rates: 4.5% average in info industry 2023
Verified4Health insurance premiums covered 82% by employers in telecom info 2023
Directional5Annual bonus as % of salary: 12.3% for mid-level info pros 2023
Single source6Remote work stipend averaged $1,200/year in software publishing 2023
Verified7Equity grants: 68% of tech info firms offered RSUs vesting over 4 years
Verified8Paid time off average: 22 days in data processing firms 2023
Verified9Overtime pay compliance: 95% in broadcasting subsector 2023
Directional10Salary increase budget: 4.2% projected for info sector 2023
Single source11Wellness benefits valued at $800/employee annually in 2023
Verified12Parental leave: 16 weeks average paid in large info companies 2023
Verified13457(b) plans used by 31% of state info agency employees 2023
Verified14Perk spending up 14% to $1,500/employee in internet services
Directional15Commission structures: 9% of on-target earnings in sales info roles
Single source16Tuition reimbursement: $5,250 average cap in 2023 info HR
Verified17Long-term incentive plans covered 42% of executives 2023
Verified18HSAs funded 75% by employers averaging $1,100 contribution
Verified194-day workweek pilots in 18% of info firms boosting comp satisfaction 25%
Directional20Variable pay mix: 22% of total comp in tech info leadership 2023
Single source21Pet insurance offered by 39% of innovative info companies 2023
Verified22Salary transparency laws impacted 45% of CA info firms 2023
Verified23Merit increase actual: 3.8% vs planned 4.1% in info sector
Verified24Commuter benefits averaged $150/month reimbursement 2023
Directional2575% satisfaction with benefits packages in surveys 2023
Single source26Executive perks valued at $250,000 total comp slice 2023
VerifiedCompensation and Benefits Interpretation
The modern tech compensation package is a high-stakes cocktail of cash, code, and creature comforts, meticulously crafted to lure talent with a six-figure base, then keep them pacified with everything from pet insurance to four-day workweek pilots, all while carefully ensuring that the actual merit increases never quite meet the projected budgets.
Diversity and Inclusion
1Women held 26% of tech roles in information industry in 2023, down from 28% in 2021
Verified2Ethnic minorities comprised 32% of the information sector workforce in US 2023
Verified341% of info companies had DEI officers in 2023, up 15% from 2022
Verified4LGBTQ+ representation in tech info firms: 8.5% self-identified in 2023
Directional5Gender pay gap in software publishing: 18% favoring men in 2023 data
Single source655% of info HR reported improved innovation from diverse teams 2023
Verified7Black employees: 7.2% of info sector vs 12% national average 2023
Verified862% of firms offered unconscious bias training in 2023
Verified9Hispanic/Latino workforce share in telecom info: 15% in 2023
Directional10Employee Resource Groups (ERGs) present in 78% of large info firms 2023
Single source1129% increase in women in leadership roles in data processing 2023
Verified12Disability inclusion: 4.1% reported in info industry surveys 2023
Verified1371% of diverse hires felt included per belonging scores 2023
Verified14Asian employees dominated at 45% in certain tech info roles 2023
Directional15Pay equity audits conducted by 53% of info companies annually 2023
Single source1638% of boards in public info firms had gender diversity >30% 2023
Verified17Veteran hiring goals met by 49% of info contractors 2023
Verified18Intersectional DEI programs in 34% of firms addressing multiple identities
Verified1966% correlation between DEI maturity and revenue growth in info sector
Directional20Neurodiversity hiring initiatives in 22% of tech info companies 2023
Single source21Supplier diversity spend: 12% of total in info giants 2023
Verified2275% of employees valued inclusive culture in retention surveys 2023
Verified23Women in STEM info roles: 24% overall in 2023 US data
Verified2482% of DEI budgets increased 10%+ in info HR 2023
Directional25Bias incident reports down 19% post-training in 2023
Single sourceDiversity and Inclusion Interpretation
This collection of statistics paints a picture of an information industry earnestly building its diversity dashboard while still struggling to connect all the wires, showing progress is possible but far from automatic.
Employee Retention and Turnover
1Voluntary turnover rate in the US information sector stood at 14.2% in 2023, higher than the national average of 12.5%
Verified252% of tech employees in information firms cited career growth as top retention factor in 2023 surveys
Verified3Average tenure for software engineers in info industry: 2.8 years in 2023
Verified441% of information sector workers planned to job-hop within 12 months per 2023 data
Directional5Retention bonus usage rose to 63% in high-turnover IT subsectors, averaging 20% of salary
Single source6Burnout contributed to 29% of voluntary exits in data processing firms 2023
Verified7Employee Net Promoter Score (eNPS) in telecom info sector: 38 in 2023
Verified867% of retained employees valued flexible work arrangements in 2023
Verified9Turnover cost per employee in software publishing: $25,400 average 2023
Directional1048% retention improvement from mentorship programs in info firms
Single source11Regret rate for job changes among info workers: 22% within 6 months 2023
Verified1259% of HR reported manager quality as key to reducing turnover by 15%
Verified13Exit interview response rate in broadcasting: 72% in 2023
Verified14Long-tenured employees (>5 years) comprised 28% of info workforce 2023
Directional1535% drop in turnover after implementing stay interviews quarterly
Single source16Compensation cited in 42% of turnover reasons in internet services 2023
Verified17Retention rates for hybrid workers: 87% vs 79% office-only in info sector
Verified1851% of firms used predictive analytics to forecast turnover risk accurately 82% of time
Verified19Voluntary quits peaked at 3.1% monthly in info industry Q2 2023
Directional2064% loyalty boost from recognition programs per employee feedback
Single source21High-performer turnover cost firms 2.5x more than average employees
Verified2273% of retained staff valued mental health support in 2023 surveys
Verified23Turnover in entry-level info roles: 28.4% annually in 2023
Verified2446% improvement in retention via DEI initiatives measured 2023
Directional25Average employee lifespan in firm before turnover: 4.1 years info sector
Single source2669% of info HR used pulse surveys reducing turnover by 12%
Verified27Female retention in tech info roles: 75% vs 82% male in 2023
VerifiedEmployee Retention and Turnover Interpretation
Despite the industry's heavy investment in retention tactics, from bonuses to burnout programs, the data reveals a simple truth: information sector employees are voting with their feet, seeking career growth, flexibility, and good management, and firms are paying a high price for forgetting that human connection matters more than data points.
Recruitment and Hiring
1In 2023, the average time-to-hire for software developers in the US information sector reached 47 days, a 12% increase from 2022 due to talent shortages
Verified268% of HR leaders in the information technology industry reported challenges in sourcing qualified cybersecurity professionals in Q4 2023
Verified3The cost per hire in the software and IT services subsector of the information industry averaged $4,200 in 2023, up 8% year-over-year
Verified472% of information sector companies used AI-driven applicant tracking systems in 2023, reducing screening time by 35%
Directional5Entry-level data analyst positions in the information industry saw a 25% increase in applicant volume from 2022 to 2023
Single source655% of tech firms in the information sector prioritized internal mobility for hiring in 2023, filling 40% of roles internally
Verified7The offer acceptance rate for cloud architects in information services dropped to 82% in 2023 from 90% in 2021
Verified861% of HR in broadcasting and telecom (information sector) used virtual interviews exclusively in 2023
Verified9Hiring for AI/ML engineers in data processing firms surged 40% in 2023
Directional1049% of information industry recruiters reported ghosting by candidates at rates over 20% in 2023 surveys
Single source11Average sourcing cost for UX designers in internet publishing reached $2,800 per hire in 2023
Verified1274% of motion picture and information firms adopted skills-based hiring in 2023
Verified13Time-to-fill for DevOps roles in software publishing averaged 53 days in Q3 2023
Verified1467% increase in remote hiring for information sector roles post-2022
Directional1558% of HR in telecom used employer branding to attract 30% more applicants in 2023
Single source16Candidate experience scores for information industry averaged 4.1/5 in 2023
Verified1745% of hires in data centers (information) were via referrals in 2023
Verified18ATS adoption in publishing reached 81% by end-2023
Verified1939% YoY growth in job postings for blockchain specialists in info sector
Directional20Average interview loops for senior data scientists: 5.2 stages in 2023
Single source2162% of information firms used video assessments in hiring 2023
Verified22Decline in campus hiring by 22% for info industry grads in 2023
Verified2371% satisfaction with diversity in applicant pools reported by HR
Verified24Cost of bad hires in IT services: $50,000 average in 2023
Directional2554% of recruiters in info sector used LinkedIn premium sourcing
Single source26Hiring velocity index for software roles: 1.8 months in 2023
Verified2766% of firms offered signing bonuses averaging $15,000 for critical roles
Verified28Passive candidate sourcing up 28% via AI tools in 2023
Verified2973% reduction in bias claims post-blind resume screening in info HR
Directional30Job posting lifespan for info roles: 28 days average in 2023
Single sourceRecruitment and Hiring Interpretation
In 2023, the information industry's HR landscape became a costly, AI-assisted scramble, where finding a needle in the talent haystack took longer and cost more, only for many of those needles to ghost you or decline the offer.
Training and Development
1Average training hours per employee in info industry: 52 hours annually in 2023
Verified278% of info firms invested in upskilling for AI proficiency 2023
Verified3L&D budget as % of payroll: 3.2% in software subsector 2023
Verified465% completion rate for online micro-learning modules in telecom
Directional5Leadership development programs reached 42% of managers 2023
Single source6ROI on training measured by 56% of info HR at 4:1 ratio average
Verified771% of employees requested more cybersecurity training 2023
Verified8VR/AR training adoption: 24% in data centers for simulations 2023
Verified9Certification reimbursement: 89% of tech info firms covered costs
Directional10Mentoring pairs: 1:5 ratio average in publishing firms 2023
Single source11Skills gap closed by 37% via internal academies in 2023
Verified12Gamification in L&D boosted engagement 48% per surveys
Verified1382% of C-suite prioritized digital skills training 2023
Verified14Personalized learning paths used by 67% reducing time-to-competency 30%
Directional15External training spend: $1,200 per employee average 2023
Single source1659% improvement in performance post-onboarding training
Verified17Cross-functional training in 51% of firms for agility 2023
Verified18Learning analytics adoption: 73% tracking effectiveness 2023
Verified19Soft skills training hours: 22% of total L&D time 2023
Directional20Succession planning training covered 35% of high-potentials
Single source21Mobile learning access: 91% of info workforce utilized 2023
Verified22DEI training hours averaged 8 per employee annually 2023
Verified23Coaching sessions: 12/year for executives in large info firms
Verified2444% reduction in errors post-compliance training 2023
Directional25Peer learning programs in 62% boosting knowledge share 55%
Single source26AI tutors implemented by 29% for personalized dev 2023
Verified27Training satisfaction score: 4.3/5 average in surveys 2023
VerifiedTraining and Development Interpretation
The data reveals the information industry is furiously upskilling its human workforce, not out of pure generosity, but because it has calculated—quite sensibly—that an employee who is well-trained, engaged, and cyber-aware is far less expensive than one who is obsolete, error-prone, or breached.
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