GITNUXREPORT 2025

Hr In The Commercial Industry Statistics

Commercial HR faces skills gaps, digital adoption, and retention challenges.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

80% of commercial industry HR departments have adopted digital HR tools in the past two years

Statistic 2

50% of HR teams in the commercial industry utilize AI for recruitment purposes

Statistic 3

34% of HR departments in the commercial sector have implemented blockchain for HR processes

Statistic 4

54% of HR managers report that onboarding processes have improved with new digital tools

Statistic 5

63% of HR departments have adopted cloud-based HR management systems

Statistic 6

67% of commercial industry HR teams plan to increase automation of HR tasks by 2025

Statistic 7

54% of HR in commercial firms are planning to implement new applicant tracking systems

Statistic 8

63% of commercial HR leaders believe that adopting HR tech increases employee productivity

Statistic 9

77% of HR teams are utilizing social media for recruiting in the commercial industry

Statistic 10

41% of commercial HR teams have implemented virtual reality for training purposes

Statistic 11

68% of HR managers in the commercial industry feel confident about their diversity and inclusion initiatives

Statistic 12

41% of commercial HR teams focus on gender diversity initiatives

Statistic 13

55% of HR teams in the commercial industry track diversity metrics

Statistic 14

47% of commercial firms incorporate sustainability practices into HR policies

Statistic 15

63% of commercial organizations include diversity and inclusion objectives in executive KPI metrics

Statistic 16

77% of commercial organizations see HR as a strategic partner in business growth

Statistic 17

69% of commercial organizations use performance management software

Statistic 18

58% of commercial companies monitor employee productivity through digital means

Statistic 19

78% of commercial industry HR teams use data analytics to inform decision-making

Statistic 20

49% of commercial HR departments measure success based on talent acquisition metrics

Statistic 21

55% of HR departments track employee turnover rates to improve retention strategies

Statistic 22

60% of commercial companies offer flexible work arrangements for HR staff

Statistic 23

43% of commercial industry HR teams report difficulties in managing remote teams

Statistic 24

74% of commercial companies offer remote onboarding programs

Statistic 25

70% of commercial industry companies report challenges in hiring qualified HR professionals

Statistic 26

65% of HR managers in the commercial sector believe employee retention is their top priority

Statistic 27

55% of commercial organization HR budgets are spent on talent acquisition and onboarding

Statistic 28

45% of HR professionals in the commercial industry report a skills gap in their current workforce

Statistic 29

72% of commercial firms plan to increase HR hiring efforts in 2024

Statistic 30

40% of commercial industry HR professionals have experienced burnout in the past year

Statistic 31

59% of commercial companies conduct regular employee satisfaction surveys

Statistic 32

48% of commercial industry HR departments have a dedicated wellness program for employees

Statistic 33

82% of HR professionals in the commercial industry view training and development as essential for retention

Statistic 34

65% of commercial industry HR professionals plan to invest in upskilling current staff

Statistic 35

74% of HR professionals in the commercial sector consider cybersecurity an important aspect of HR data management

Statistic 36

70% of commercial companies use employee referral programs for recruitment

Statistic 37

66% of commercial HR professionals see employee engagement as a key driver of organizational success

Statistic 38

59% of commercial firms provide learning management systems for employee training

Statistic 39

42% of HR departments have implemented chatbots for employee queries

Statistic 40

52% of HR managers in the commercial industry estimate that turnover costs reduce profitability by over 20%

Statistic 41

46% of commercial organizations have policies specifically addressing gig and freelance workers

Statistic 42

61% of HR professionals in commercial companies prioritize mental health initiatives

Statistic 43

58% of HR teams in the commercial sector focus on upskilling managers

Statistic 44

69% of HR professionals in the commercial industry say their organizations are prepared for future workforce challenges

Statistic 45

50% of commercial organizations have integrated employee wellness into their core HR strategy

Statistic 46

68% of HR leaders are actively working to improve employer branding in the commercial industry

Statistic 47

54% of HR professionals report difficulty in managing multi-generational workplaces

Statistic 48

55% of HR departments in the commercial industry track employee net promoter scores (eNPS)

Statistic 49

67% of commercial companies invest in leadership development programs

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Key Highlights

70% of commercial industry companies report challenges in hiring qualified HR professionals
65% of HR managers in the commercial sector believe employee retention is their top priority
80% of commercial industry HR departments have adopted digital HR tools in the past two years
55% of commercial organization HR budgets are spent on talent acquisition and onboarding
45% of HR professionals in the commercial industry report a skills gap in their current workforce
60% of commercial companies offer flexible work arrangements for HR staff
72% of commercial firms plan to increase HR hiring efforts in 2024
50% of HR teams in the commercial industry utilize AI for recruitment purposes
68% of HR managers in the commercial industry feel confident about their diversity and inclusion initiatives
40% of commercial industry HR professionals have experienced burnout in the past year
77% of commercial organizations see HR as a strategic partner in business growth
59% of commercial companies conduct regular employee satisfaction surveys
48% of commercial industry HR departments have a dedicated wellness program for employees

Navigating the complex landscape of the commercial industry’s human resources, where 70% report hiring difficulties and nearly half face skills gaps, HR professionals are turning to innovative digital tools and strategic initiatives to drive growth, retention, and diversity.

Digital Transformation and Technology Adoption

80% of commercial industry HR departments have adopted digital HR tools in the past two years
50% of HR teams in the commercial industry utilize AI for recruitment purposes
34% of HR departments in the commercial sector have implemented blockchain for HR processes
54% of HR managers report that onboarding processes have improved with new digital tools
63% of HR departments have adopted cloud-based HR management systems
67% of commercial industry HR teams plan to increase automation of HR tasks by 2025
54% of HR in commercial firms are planning to implement new applicant tracking systems
63% of commercial HR leaders believe that adopting HR tech increases employee productivity
77% of HR teams are utilizing social media for recruiting in the commercial industry
41% of commercial HR teams have implemented virtual reality for training purposes

Digital Transformation and Technology Adoption Interpretation

As the commercial industry’s HR landscape shifts from paper piles to pixels—embracing AI, blockchain, and VR—it's clear that digital mastery isn't just a tech trend but a strategic mandate for boosting productivity, streamlining processes, and staying competitive in a rapidly evolving talent arena.

Diversity, Inclusion, and Sustainability

68% of HR managers in the commercial industry feel confident about their diversity and inclusion initiatives
41% of commercial HR teams focus on gender diversity initiatives
55% of HR teams in the commercial industry track diversity metrics
47% of commercial firms incorporate sustainability practices into HR policies
63% of commercial organizations include diversity and inclusion objectives in executive KPI metrics

Diversity, Inclusion, and Sustainability Interpretation

While a solid majority of commercial HR managers champion diversity and sustainability in their policies, the fact that only 41% focus on gender diversity and just over half track diversity metrics highlights that there's still significant room for ambitious firms to turn diversity aspirations into measurable, actionable realities.

HR Strategies and Performance Metrics

77% of commercial organizations see HR as a strategic partner in business growth
69% of commercial organizations use performance management software
58% of commercial companies monitor employee productivity through digital means
78% of commercial industry HR teams use data analytics to inform decision-making
49% of commercial HR departments measure success based on talent acquisition metrics
55% of HR departments track employee turnover rates to improve retention strategies

HR Strategies and Performance Metrics Interpretation

With over three-quarters of commercial organizations embracing HR as a strategic partner and nearly half measuring success through talent metrics, it's clear that the industry is shifting from HR being just a support function to a data-driven engine fueling sustainable business growth.

Remote Work, Flexibility, and Future Planning

60% of commercial companies offer flexible work arrangements for HR staff
43% of commercial industry HR teams report difficulties in managing remote teams
74% of commercial companies offer remote onboarding programs

Remote Work, Flexibility, and Future Planning Interpretation

While a majority of commercial companies embrace flexible work and remote onboarding, nearly half of HR teams are still grappling with the complexities of managing remote staff, highlighting a paradox where flexibility meets the persistent challenge of staying connected.

Workforce Management and Employee Engagement

70% of commercial industry companies report challenges in hiring qualified HR professionals
65% of HR managers in the commercial sector believe employee retention is their top priority
55% of commercial organization HR budgets are spent on talent acquisition and onboarding
45% of HR professionals in the commercial industry report a skills gap in their current workforce
72% of commercial firms plan to increase HR hiring efforts in 2024
40% of commercial industry HR professionals have experienced burnout in the past year
59% of commercial companies conduct regular employee satisfaction surveys
48% of commercial industry HR departments have a dedicated wellness program for employees
82% of HR professionals in the commercial industry view training and development as essential for retention
65% of commercial industry HR professionals plan to invest in upskilling current staff
74% of HR professionals in the commercial sector consider cybersecurity an important aspect of HR data management
70% of commercial companies use employee referral programs for recruitment
66% of commercial HR professionals see employee engagement as a key driver of organizational success
59% of commercial firms provide learning management systems for employee training
42% of HR departments have implemented chatbots for employee queries
52% of HR managers in the commercial industry estimate that turnover costs reduce profitability by over 20%
46% of commercial organizations have policies specifically addressing gig and freelance workers
61% of HR professionals in commercial companies prioritize mental health initiatives
58% of HR teams in the commercial sector focus on upskilling managers
69% of HR professionals in the commercial industry say their organizations are prepared for future workforce challenges
50% of commercial organizations have integrated employee wellness into their core HR strategy
68% of HR leaders are actively working to improve employer branding in the commercial industry
54% of HR professionals report difficulty in managing multi-generational workplaces
55% of HR departments in the commercial industry track employee net promoter scores (eNPS)
67% of commercial companies invest in leadership development programs

Workforce Management and Employee Engagement Interpretation

Despite over two-thirds of commercial firms planning to ramp up HR hiring in 2024 and a majority emphasizing training, retention, and mental health, the industry faces a paradox of widespread skills gaps, burnout, and rising costs from turnover—proving that even with substantial investment and innovation, the quest for a truly resilient and engaged workforce remains an ongoing challenge.