Must-Know Ecommerce Fraud Statistics [Latest Report]

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In this post, we will explore the alarming rise of eCommerce fraud and its profound impact on businesses worldwide. From the surge in attempted fraud during the COVID-19 pandemic to the staggering financial losses incurred, the statistics paint a bleak picture of the challenges faced by online merchants in combating fraudulent activities. Join us as we delve into the key data points shedding light on the evolving landscape of eCommerce fraud and the strategies adopted to safeguard against this pervasive threat.

Statistic 1

"A survey found that 57% of businesses had experienced an increase in attempted fraud since the COVID-19 pandemic began."

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Statistic 2

"Online shopping fraud represented 46% of all reported fraud in 2020."

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Statistic 3

"Theft of personal data is involved in 61% of all eCommerce-related crime."

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Statistic 4

"67% of eCommerce merchants cite that they have already experienced bots used to perpetrate eCommerce fraud."

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Statistic 5

"72% of merchants globally rank preventing fraud and chargebacks as a top priority."

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Statistic 6

"Ecommerce fraud saw a 30% increase between 2017 and 2018."

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Statistic 7

"eCommerce fraud targeting mobile transactions saw a 68% year-over-year increase in 2019."

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Statistic 8

"The average cost per fraudulent transaction is estimated at $3.36."

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Statistic 9

"Synthetic identity fraud losses in eCommerce amounted to $10 billion in 2020."

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Statistic 10

"Telecommunication eCommerce and online gaming sectors are currently the most affected by fraud attacks."

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Statistic 11

"EMV chip card implementation reduced card-present fraud by 80%, pushing more fraud online."

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Statistic 12

"Chargeback fraud costs merchants more than $25 billion a year."

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Statistic 13

"Retail spending lost to online fraud is estimated to be $130 billion over five years from 2018 to 2023."

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Statistic 14

"Fraud attempts increased by 47% during the 2020 holiday season compared to the 2019 holiday season."

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Statistic 15

"40% of eCommerce merchants expect fraud to increase in the future."

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Statistic 16

"Around 83% of them have fallen prey to fraud using synthetic identities."

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Statistic 17

"In the US alone, manual review of fraud transactions increases operational costs to retailers, consuming 25% of their fraud management budgets."

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Statistic 18

"In 2020, global eCommerce fraud losses amounted to $17.5 billion."

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Statistic 19

"Account takeover fraud impacted nearly 34% of online businesses in 2019."

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Statistic 20

"Friendly fraud accounts for around 28% of all fraud losses for eCommerce."

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The statistics outlined present a stark reality of the pervasive threat of eCommerce fraud, exacerbated by the COVID-19 pandemic and the increasing sophistication of fraudulent activities. With businesses experiencing significant financial losses and operational challenges due to fraud, it is clear that merchants must prioritize fraud prevention strategies. The data highlights the urgent need for robust fraud detection measures, particularly in sectors like telecommunication eCommerce and online gaming that are most targeted by fraud attacks. As fraud continues to evolve and proliferate, merchants must remain vigilant and proactive in safeguarding their eCommerce operations to mitigate the substantial financial and reputational risks associated with fraudulent activities.

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