Key Takeaways
- In 2023, global ecommerce fraud losses reached $48 billion
- Global digital fraud losses projected to hit $343 billion by 2027
- Average cost per fraudulent order was $112 in 2023
- Ecommerce fraud attempts increased by 18% year-over-year in 2022
- 15% of online transactions were flagged as suspicious in Q4 2023
- Card-not-present (CNP) fraud rose 20% in 2023 globally
- 22% of merchants reported a rise in account takeover (ATO) fraud in 2023
- Friendly fraud accounted for 44% of all chargebacks in 2022
- Triangulation fraud made up 8% of schemes in 2022
- US ecommerce fraud losses totaled $12.5 billion in 2023
- Payment fraud in Europe grew by 12% in 2023
- Brazil saw 1.2 billion fraud attempts in 2023
- Fraud detection tools reduced losses by 40% for 65% of retailers using AI in 2023
- Biometric authentication prevented 72% of ATO attempts in 2023 trials
- Machine learning models improved fraud detection accuracy to 98% for top merchants
Ecommerce fraud attempts and financial losses are alarmingly high but prevention tools are improving.
Common Fraud Types
- 22% of merchants reported a rise in account takeover (ATO) fraud in 2023
- Friendly fraud accounted for 44% of all chargebacks in 2022
- Triangulation fraud made up 8% of schemes in 2022
- 68% of merchants experienced increased promo abuse in 2023
- 25% of fraudsters used stolen credentials in 2022 surveys
- Phishing-linked fraud affected 12% of transactions in EU
- Synthetic identity fraud grew 28% in ecommerce
- Bust-out fraud schemes increased 15% in retail
- Credential stuffing attacks hit 300 billion logins yearly
- Family account sharing fraud 35% of returns
- Social engineering scams 22% of ecommerce fraud
- Payment method testing fraud 11% incidence
- Gift card fraud losses $130 million US 2023
- Refund abuse 28% of chargeback volume
- Bots impersonating legit traffic 47% fraud source
- Travel sector fraud 9% of industry transactions
- Multi-shipping address fraud 14% schemes
- Luxury goods 22% return fraud rate
- Digital skimming 18% of site compromises
- Subscription traps 9% recurring fraud
- Fake reviews drove 16% purchase fraud
- Affiliate fraud 13% marketing budgets
- Lead generation scams 21% B2B fraud
- Domain generation algorithms 12% phishing
- Proxy chaining used in 55% attacks
- Inventory stuffing 10% supply chain fraud
Common Fraud Types Interpretation
Financial Losses
- In 2023, global ecommerce fraud losses reached $48 billion
- Global digital fraud losses projected to hit $343 billion by 2027
- Average cost per fraudulent order was $112 in 2023
- UK online fraud losses hit £1.2 billion in 2022
- Return fraud losses reached $101 billion globally in 2023
- US merchants lost $5.2 billion to first-party fraud in 2022
- Average chargeback cost merchants $75 per incident in 2023
- EU ecommerce fraud losses $15 billion annually projected 2024
- Global merchants wrote off $38 billion in fraud 2022
- Average fraud loss per retailer $1.2 million annually
- Asia-Pacific losses $20 billion from digital fraud 2023
- US return fraud $24 billion in 2023 omnichannel
- Global chargebacks cost $117 billion 2023
- Australia merchants lost AUD 2.8B to CNP fraud
- UK friendly fraud £485 million losses 2023
- Average ATO loss $250 per account 2023
- Brazil chargebacks cost R$4.5B merchants
- Global insurance claims fraud $80B ecommerce linked
- Canada BNPL defaults 12% fraudulent
- US apparel returns 30% fraudulent
- EU PSD2 SCA saved €20B in fraud
- Global fintech fraud $56B projected 2025
- Furniture returns 25% wardrobing fraud
- Average bust-out $15k per merchant hit
- Worldwide ATO breaches exposed 2B creds
- APAC digital payments fraud $14B 2023
Financial Losses Interpretation
Geographic Distribution
- US ecommerce fraud losses totaled $12.5 billion in 2023
- Payment fraud in Europe grew by 12% in 2023
- Brazil saw 1.2 billion fraud attempts in 2023
- Account takeover incidents surged 33% in APAC in 2023
- India reported 14 million ecommerce fraud cases in 2023
- Australia ecommerce fraud up 22% to AUD 3.2 billion in 2023
- China blocked 2.5 billion fraud transactions in 2023
- Canada saw 450,000 fraud reports in ecommerce 2023
- Mexico ecommerce fraud rate at 4.2% highest in LATAM
- South Africa fraud losses R5 billion in 2023
- Germany reported 1.1 million online fraud cases 2023
- France ecommerce fraud up 16% to €2.5B
- Italy saw 800k phishing attacks on ecommerce
- Spain online fraud victims 250k in 2023
- Netherlands blocked 1.5M fraud logins
- North America 45% of global fraud volume
- Russia ecommerce scams 2.3 million cases
- Singapore fraud losses SGD 1B in 2023
- UAE blocked 500k fraud attempts daily
- Poland 400k online fraud reports 2023
- Turkey ecommerce fraud TRY 10B losses
- Indonesia 8M fraud cases reported
- Sweden low fraud rate 0.9% benchmark
- Philippines P2B fraud losses 2023
- Belgium 150k digital fraud victims
- Sports merchandise 31% jersey scam peak
- Argentina 1.8M ecommerce complaints
Geographic Distribution Interpretation
Global Prevalence
- Ecommerce fraud attempts increased by 18% year-over-year in 2022
- 15% of online transactions were flagged as suspicious in Q4 2023
- Card-not-present (CNP) fraud rose 20% in 2023 globally
- Global ecommerce fraud rate averaged 1.52% in 2023
- Ecommerce bots drove 40% of fraud traffic in 2023
- Global CNP fraud attempts hit 6.9 billion in 2023
- Fraud-as-a-Service kits sold 1.2 million times on dark web in 2023
- Mobile commerce fraud up 24% to 2.1 billion attempts
- 17% fraud growth in Black Friday 2023 sales
- Worldwide BNPL fraud up 41% in 2023
- Ecommerce fraud detection market $40 billion by 2028
- 29% increase in digital wallet fraud 2023
- LATAM fraud attempts 4.5 billion annually
- EMEA fraud rate 1.8% average 2023
- Electronics category 33% fraud target
- Worldwide SMS phishing 300% rise 2023
- Fashion ecommerce fraud 2.1% GMV impacted
- Grocery delivery fraud up 35% post-pandemic
- MEA region fraud growth 25% YoY
- Health products 28% scam category
- Toys category 19% seasonal fraud spike
- Click fraud 17% ad spend waste ecommerce
- Beauty sector 24% counterfeit fraud
- Norway 0.7% lowest ecommerce fraud rate
Global Prevalence Interpretation
Mitigation Strategies
- Fraud detection tools reduced losses by 40% for 65% of retailers using AI in 2023
- Biometric authentication prevented 72% of ATO attempts in 2023 trials
- Machine learning models improved fraud detection accuracy to 98% for top merchants
- 3D Secure 2.0 reduced fraud by 85% in implemented sites
- Velocity checks blocked 55% of multi-account abuse
- Device fingerprinting cut false positives by 60%
- Behavioral biometrics stopped 91% of ATOs tested
- Tokenization reduced card fraud by 70%
- Email account verification cut spam 82%
- Rule-based + ML hybrid detected 96% fraud
- Email OTP + SMS reduced ATO by 78%
- Graph analytics uncovered 65% hidden rings
- Zero-trust models blocked 89% insider threats
- AI explainability improved trust in 75% cases
- Dynamic pricing fraud deterred by 62% geo-fencing
- Consortium data sharing cut fraud 52%
- Passkeys prevented 99% phished logins
- Network graphs detected 70% collusion
- Privacy-preserving ML cut data risks 80%
- Federated learning boosted accuracy 15%
- Quantum-resistant crypto secured 95% txns
- Honeypot accounts trapped 68% bots
- Edge computing cut latency 40% detection
- Self-sovereign ID verified 92% users
- Homomorphic encryption enabled secure ML 88% accuracy
- Denmark fraud prevention ROI 15:1 average
- Finland blocked 99% SMS pump scams
Mitigation Strategies Interpretation
Sources & References
- Reference 1JUNIPERRESEARCHjuniperresearch.comVisit source
- Reference 2RISKIFIEDriskified.comVisit source
- Reference 3CHARGEBACKS911chargebacks911.comVisit source
- Reference 4LEXISNEXISlexisnexis.comVisit source
- Reference 5FORRESTERforrester.comVisit source
- Reference 6MIDIGATORmidigator.comVisit source
- Reference 7SIFTsift.comVisit source
- Reference 8EUROPEAN-PAYMENTS-COUNCILeuropean-payments-council.euVisit source
- Reference 9THALESGROUPthalesgroup.comVisit source
- Reference 10VISAvisa.comVisit source
- Reference 11SIGNIFYDsignifyd.comVisit source
- Reference 12KOUNTkount.comVisit source
- Reference 13SERASAserasa.com.brVisit source
- Reference 14DATADOMEdatadome.comVisit source
- Reference 15NETSKOPEnetskope.comVisit source
- Reference 16UKFINANCEukfinance.org.ukVisit source
- Reference 17BAYMARDbaymard.comVisit source
- Reference 18AKAMAIakamai.comVisit source
- Reference 19EMVCOemvco.comVisit source
- Reference 20NRFnrf.comVisit source
- Reference 21LANTERNlantern.comVisit source
- Reference 22RBIrbi.org.inVisit source
- Reference 23ARKOSELABSarkoselabs.comVisit source
- Reference 24IMPERVAimperva.comVisit source
- Reference 25CHARGEBACKGURUSchargebackgurus.comVisit source
- Reference 26ENISAenisa.europa.euVisit source
- Reference 27ACCCaccc.gov.auVisit source
- Reference 28SEONseon.ioVisit source
- Reference 29MASTERCARDmastercard.comVisit source
- Reference 30ETAeta.orgVisit source
- Reference 31EXPERIANexperian.comVisit source
- Reference 32PBOpbo.org.cnVisit source
- Reference 33BIOIDbioid.comVisit source
- Reference 34CHAINALYSISchainalysis.comVisit source
- Reference 35EUROCOMMERCEeurocommerce.euVisit source
- Reference 36FICOfico.comVisit source
- Reference 37ANTIFRAUDCENTREantifraudcentre.caVisit source
- Reference 38GEMALTOgemalto.comVisit source
- Reference 39LOOKOUTlookout.comVisit source
- Reference 40PYMNTSpymnts.comVisit source
- Reference 41PROOFPOINTproofpoint.comVisit source
- Reference 42ASFRAUDasfraud.orgVisit source
- Reference 43RADARradar.comVisit source
- Reference 44IBMibm.comVisit source
- Reference 45ZENDESKzendesk.comVisit source
- Reference 46SABRICsabric.co.zaVisit source
- Reference 47NICEnice.comVisit source
- Reference 48FTCftc.govVisit source
- Reference 49AFFIRMaffirm.comVisit source
- Reference 50IDCidc.comVisit source
- Reference 51BKAbka.deVisit source
- Reference 52OKTAokta.comVisit source
- Reference 53PAYPALpaypal.comVisit source
- Reference 54MARKETSANDMARKETSmarketsandmarkets.comVisit source
- Reference 55FEDAEfedae.orgVisit source
- Reference 56NEURALTneuralt.comVisit source
- Reference 57FBIfbi.govVisit source
- Reference 58ADYENadyen.comVisit source
- Reference 59CERT-PAcert-pa.itVisit source
- Reference 60ZSCALERzscaler.comVisit source
- Reference 61GSMAgsma.comVisit source
- Reference 62RBArba.gov.auVisit source
- Reference 63INCIBEincibe.esVisit source
- Reference 64GARTNERgartner.comVisit source
- Reference 65PERIMETERXperimeterx.comVisit source
- Reference 66ECOMMERCE-EUROPEecommerce-europe.euVisit source
- Reference 67CIFAScifas.org.ukVisit source
- Reference 68SIDNsidn.nlVisit source
- Reference 69MAXMINDmaxmind.comVisit source
- Reference 70IATAiata.orgVisit source
- Reference 71TRANSUNIONtransunion.comVisit source
- Reference 72ETALONetalon.comVisit source
- Reference 73BAZAARVOICEbazaarvoice.comVisit source
- Reference 74SPYCLOUDspycloud.comVisit source
- Reference 75GROUP-IBgroup-ib.comVisit source
- Reference 76FIDOALLIANCEfidoalliance.orgVisit source
- Reference 77CLEARclear.saleVisit source
- Reference 78ABECSabecs.org.brVisit source
- Reference 79POLICEpolice.gov.sgVisit source
- Reference 80LINKURIOUSlinkurious.comVisit source
- Reference 81BAINbain.comVisit source
- Reference 82MCKINSEYmckinsey.comVisit source
- Reference 83INSURANCEFRAUDinsurancefraud.orgVisit source
- Reference 84TDRAtdra.gov.aeVisit source
- Reference 85ANONYMIZEanonymize.comVisit source
- Reference 86SUCURIsucuri.comVisit source
- Reference 87INSTACARTinstacart.comVisit source
- Reference 88TRANSUNIONtransunion.caVisit source
- Reference 89POLICJApolicja.plVisit source
- Reference 90TENSORFLOWtensorflow.orgVisit source
- Reference 91BBBbbb.orgVisit source
- Reference 92WISHwish.comVisit source
- Reference 93BTKYUREKLIbtkyurekli.org.trVisit source
- Reference 94TRUSTPILOTtrustpilot.comVisit source
- Reference 95WHOwho.intVisit source
- Reference 96EBAeba.europa.euVisit source
- Reference 97OJKojk.go.idVisit source
- Reference 98CROWDSECcrowdsec.netVisit source
- Reference 99AFFIRMATIVEaffirmative.comVisit source
- Reference 100TOYSRUStoysrus.comVisit source
- Reference 101ACCENTUREaccenture.comVisit source
- Reference 102SVENSKHANDELsvenskhandel.seVisit source
- Reference 103FASTLYfastly.comVisit source
- Reference 104HUBSPOThubspot.comVisit source
- Reference 105WAYFAIRwayfair.comVisit source
- Reference 106BSPbsp.gov.phVisit source
- Reference 107EVERNYMevernym.comVisit source
- Reference 108PPCHEROppchero.comVisit source
- Reference 109ACTIMIZEactimize.comVisit source
- Reference 110SAFEONWEBsafeonweb.beVisit source
- Reference 111MICROSOFTmicrosoft.comVisit source
- Reference 112UNIT42unit42.paloaltonetworks.comVisit source
- Reference 113SEPHORAsephora.comVisit source
- Reference 114HAVEIBEENPWNEDhaveibeenpwned.comVisit source
- Reference 115IT-FORUMit-forum.dkVisit source
- Reference 116BRIGHTDATAbrightdata.comVisit source
- Reference 117NIKEnike.comVisit source
- Reference 118EYey.comVisit source
- Reference 119FORBRUKERRADETforbrukerradet.noVisit source
- Reference 120TRAtra.fiVisit source
- Reference 121SAPsap.comVisit source
- Reference 122DEFENSADELCONSUMIDORdefensadelconsumidor.gob.arVisit source






