GITNUXREPORT 2025

Digital Transformation In The Culinary Industry Statistics

Digital transformation boosts efficiency, sales, and customer engagement in culinary industry.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

78% of culinary businesses have adopted some form of digital technology to enhance customer experience

Statistic 2

81% of consumers prefer digital reservations over traditional phone bookings

Statistic 3

70% of restaurants use online feedback platforms to monitor customer satisfaction

Statistic 4

73% of diners are more likely to visit a restaurant with a digital menu

Statistic 5

48% of culinary businesses are using digital loyalty programs to retain customers

Statistic 6

67% of diners want to customize orders through digital interfaces

Statistic 7

49% of restaurants are experimenting with virtual reality (VR) or augmented reality (AR) for immersive dining experiences

Statistic 8

84% of customers prefer to order food via mobile apps over in-person or phone orders

Statistic 9

78% of restaurants implemented some form of CRM (Customer Relationship Management) system to personalize service

Statistic 10

63% of consumers use digital tools to look up nutritional information before dining out

Statistic 11

44% of restaurants have integrated online ordering directly through their social media pages

Statistic 12

59% of diners prefer digital receipts for their convenience and eco-friendliness

Statistic 13

66% of restaurant chains track customer engagement metrics to refine digital marketing strategies

Statistic 14

47% of culinary businesses are using digital feedback tools to improve operations

Statistic 15

55% of consumers use online reviews to select dining establishments

Statistic 16

73% of diners prefer contactless interactions in restaurants

Statistic 17

81% of consumers are influenced by a restaurant’s digital presence when deciding where to dine

Statistic 18

64% of culinary businesses see a boost in customer loyalty from digital engagement strategies

Statistic 19

76% of diners prefer using mobile payment options in restaurants over cash

Statistic 20

42% of foodservice establishments have integrated AI to optimize inventory management

Statistic 21

58% of foodservice providers use cloud-based software for sales analytics

Statistic 22

45% of culinary establishments analyze data collected through digital channels to improve menus

Statistic 23

54% of culinary businesses are investing in AI-powered chatbots for customer service

Statistic 24

45% of foodservice operations are using machine learning to forecast demand and optimize supply chain

Statistic 25

65% of restaurants report increased sales after implementing digital order management systems

Statistic 26

50% of chefs use digital tools for recipe development and menu customization

Statistic 27

43% of culinary staff utilize digital training modules for skill enhancement

Statistic 28

69% of consumers order meals via mobile apps, leading to a digital shift in ordering patterns

Statistic 29

52% of restaurants have adopted virtual kitchens or ghost kitchens to adapt to digital dining trends

Statistic 30

69% of foodservice providers have adopted digital training for remote staff

Statistic 31

58% of restaurant owners see a significant ROI from digital transformations within the first two years

Statistic 32

55% of recipes are now shared or developed collaboratively using digital platforms among culinary professionals

Statistic 33

62% of culinary businesses cite enhanced marketing capabilities through social media and digital platforms

Statistic 34

71% of culinary brands leverage influencer marketing via digital platforms for promotion

Statistic 35

72% of restaurants have increased their digital marketing budget over the past year

Statistic 36

63% of restaurants offer digital gift cards to increase revenue

Statistic 37

64% of culinary businesses see measurable improvements in operational efficiency with digital transformation

Statistic 38

55% of chefs believe digital tools help reduce food waste

Statistic 39

60% of culinary businesses have implemented contactless payment systems

Statistic 40

80% of restaurants report increased operational speed with POS (Point of Sale) system upgrades

Statistic 41

75% of culinary industry workforce uses digital tools for scheduling and staff management

Statistic 42

39% of foodservice operators are testing delivery through drone or autonomous vehicle technology

Statistic 43

45% of culinary businesses utilize digital inventory tracking to reduce shortages

Statistic 44

50% of food establishments have adopted digital kitchen display systems to streamline orders

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Key Highlights

78% of culinary businesses have adopted some form of digital technology to enhance customer experience
65% of restaurants report increased sales after implementing digital order management systems
50% of chefs use digital tools for recipe development and menu customization
81% of consumers prefer digital reservations over traditional phone bookings
42% of foodservice establishments have integrated AI to optimize inventory management
64% of culinary businesses see measurable improvements in operational efficiency with digital transformation
70% of restaurants use online feedback platforms to monitor customer satisfaction
55% of chefs believe digital tools help reduce food waste
43% of culinary staff utilize digital training modules for skill enhancement
73% of diners are more likely to visit a restaurant with a digital menu
60% of culinary businesses have implemented contactless payment systems
80% of restaurants report increased operational speed with POS (Point of Sale) system upgrades
58% of foodservice providers use cloud-based software for sales analytics

In an era where 81% of consumers prioritize digital interactions, the culinary industry is rapidly transforming—leveraging technology from AI-driven inventory management to virtual kitchens—to serve up a more personalized, efficient, and contactless dining experience.

Customer Engagement and Preferences

78% of culinary businesses have adopted some form of digital technology to enhance customer experience
81% of consumers prefer digital reservations over traditional phone bookings
70% of restaurants use online feedback platforms to monitor customer satisfaction
73% of diners are more likely to visit a restaurant with a digital menu
48% of culinary businesses are using digital loyalty programs to retain customers
67% of diners want to customize orders through digital interfaces
49% of restaurants are experimenting with virtual reality (VR) or augmented reality (AR) for immersive dining experiences
84% of customers prefer to order food via mobile apps over in-person or phone orders
78% of restaurants implemented some form of CRM (Customer Relationship Management) system to personalize service
63% of consumers use digital tools to look up nutritional information before dining out
44% of restaurants have integrated online ordering directly through their social media pages
59% of diners prefer digital receipts for their convenience and eco-friendliness
66% of restaurant chains track customer engagement metrics to refine digital marketing strategies
47% of culinary businesses are using digital feedback tools to improve operations
55% of consumers use online reviews to select dining establishments
73% of diners prefer contactless interactions in restaurants
81% of consumers are influenced by a restaurant’s digital presence when deciding where to dine
64% of culinary businesses see a boost in customer loyalty from digital engagement strategies
76% of diners prefer using mobile payment options in restaurants over cash

Customer Engagement and Preferences Interpretation

With nearly 8 out of 10 culinary businesses embracing digital tools to delight diners—from virtual reality menus to contactless payments—the food industry is serving up a digital feast that not only enhances the dining experience but also rewires the recipe for customer loyalty and satisfaction.

Data Analytics and Artificial Intelligence

42% of foodservice establishments have integrated AI to optimize inventory management
58% of foodservice providers use cloud-based software for sales analytics
45% of culinary establishments analyze data collected through digital channels to improve menus
54% of culinary businesses are investing in AI-powered chatbots for customer service
45% of foodservice operations are using machine learning to forecast demand and optimize supply chain

Data Analytics and Artificial Intelligence Interpretation

With nearly half of foodservice establishments embracing AI and cloud analytics, the culinary industry is cooking up a digital recipe for efficiency, transforming traditional kitchens into data-driven powerhouses—truly, the future tastes like innovation.

Digital Adoption and Transformation in Foodservice

65% of restaurants report increased sales after implementing digital order management systems
50% of chefs use digital tools for recipe development and menu customization
43% of culinary staff utilize digital training modules for skill enhancement
69% of consumers order meals via mobile apps, leading to a digital shift in ordering patterns
52% of restaurants have adopted virtual kitchens or ghost kitchens to adapt to digital dining trends
69% of foodservice providers have adopted digital training for remote staff
58% of restaurant owners see a significant ROI from digital transformations within the first two years
55% of recipes are now shared or developed collaboratively using digital platforms among culinary professionals

Digital Adoption and Transformation in Foodservice Interpretation

As the culinary world digitalizes—fueling increased sales, innovative menus, and remote training—it's clear that embracing technology isn't just a trend but a recipe for future success, with over half of restaurants savoring significant ROI within two years.

Marketing, Sales, and Revenue Strategies

62% of culinary businesses cite enhanced marketing capabilities through social media and digital platforms
71% of culinary brands leverage influencer marketing via digital platforms for promotion
72% of restaurants have increased their digital marketing budget over the past year
63% of restaurants offer digital gift cards to increase revenue

Marketing, Sales, and Revenue Strategies Interpretation

The culinary industry’s digital renaissance, driven by robust social media marketing, influencer collaborations, and innovative revenue streams like digital gift cards, underscores a flavorful shift from traditional kitchens to virtual storefronts—proof that in today’s menu of success, a savvy digital strategy is the main course.

Operational Efficiency and Process Improvements

64% of culinary businesses see measurable improvements in operational efficiency with digital transformation
55% of chefs believe digital tools help reduce food waste
60% of culinary businesses have implemented contactless payment systems
80% of restaurants report increased operational speed with POS (Point of Sale) system upgrades
75% of culinary industry workforce uses digital tools for scheduling and staff management
39% of foodservice operators are testing delivery through drone or autonomous vehicle technology
45% of culinary businesses utilize digital inventory tracking to reduce shortages
50% of food establishments have adopted digital kitchen display systems to streamline orders

Operational Efficiency and Process Improvements Interpretation

As the culinary industry cooks up a storm with almost all sectors embracing digital tools—from faster POS to drone deliveries—it's clear that in the kitchen of the future, technology is stirring efficiency, reducing waste, and serving up innovation on a platter.