GITNUXREPORT 2025

Banking Industry Statistics

Banking industry rapidly digitalizes with $147 trillion assets, innovation, and cybersecurity growth.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

The global banking sector's total assets reached approximately $147 trillion in 2022

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Over 11,000 banks operate in the United States alone

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The number of branchless bank accounts globally exceeded 4 billion in 2022

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The total global value of mobile payments is projected to hit $8.5 trillion in 2023

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The average interest rate for savings accounts across the EU is about 0.09%

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As of 2022, the banking industry employed over 20 million people worldwide

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The total global value of assets under management (AUM) in the banking industry exceeded $100 trillion in 2022

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Autonomous ATMs are being adopted by 25% of banks worldwide as of 2023

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The average credit card debt per capita in the US was $6,600 in 2022

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The global process automation market in banking was valued at $9.4 billion in 2022 and is projected to reach $25 billion by 2028

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The global savings rate among households is approximately 7%, with significant variation across regions

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The global loan market expanded by about 8% annually from 2019 to 2022

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The average interest margin (net interest margin) for banks worldwide was 2.4% in 2022

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The number of banking licenses issued in Africa increased by 12% in 2022, indicating rapid industry growth

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Over 50% of financial institutions globally incorporate ESG (Environmental, Social, Governance) criteria into their lending decisions by 2023

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The volume of cross-border banking transactions increased by 10% annually from 2020 to 2023, indicating increasing globalization

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The average cost of onboarding a new customer in a bank is around $300

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The average global bank branch is now less than 200 square meters, a decrease of 20% over a decade

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The average loan approval time for personal loans decreased from 12 days in 2018 to 8 days in 2023

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The number of banking branches in Asia decreased by 10% between 2019 and 2022 as digital channels expand

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The number of self-service kiosks in retail banking has increased by 25% in the last three years, driven by the need for contactless services

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About 35% of banking frauds in 2022 involved online banking channels

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In 2023, cyberattacks targeting financial institutions increased by 22% compared to the previous year

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More than 50% of banking institutions plan to increase their cybersecurity budgets by at least 25% in 2024

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The global market for banking-related cybersecurity solutions is expected to grow at a CAGR of 14% between 2023 and 2028

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The average fraud loss per bank was estimated at $5.2 million in 2022

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Digital banking transactions in Europe increased by 15% annually from 2018 to 2023

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Mobile banking users are projected to number 3.6 billion globally by 2025

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Approximately 85% of all banking transactions are now conducted digitally

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65% of banking customers prefer digital channels over physical branches

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Over 70% of digital banking users are unhappy with long wait times

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45% of small and medium-sized enterprises (SMEs) prefer digital financing options

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The adoption rate of blockchain technology in banking was 15% in 2022 and is expected to reach 35% by 2025

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Customer satisfaction scores in digital banking increased by 18% from 2018 to 2023

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Approximately 60% of consumers use at least two digital banking apps regularly

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Over 90% of international remittances are now made through digital channels

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Around 80% of bank executives consider digital transformation a top priority

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Approximately 40% of all banking customers globally use biometric authentication methods

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The number of neobank customers globally surpassed 310 million in 2023

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The percentage of banks offering cryptocurrency services increased from 9% in 2022 to 20% in 2023

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The average spend per digital banking user on value-added services such as personal finance management is around $50 annually

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Over 65% of banking customers would switch banks if offered better digital experiences

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Globally, approximately 60% of all banking transactions are settled via electronic funds transfer

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The share of non-cash transactions in the US increased to 88% in 2023, up from 82% five years prior

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The number of active digital banking customers in China surpassed 600 million in 2022

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Approximately 70% of millennials hold a digital-only bank account

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50% of consumers are willing to switch banks for better digital services

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Approximately 55% of banking transactions globally are now verified via biometric authentication

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About 40% of banks in North America plan to implement more AI-driven customer service solutions in 2024

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78% of banking executives see digital transformation as essential for future growth

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Fintech companies raised over $210 billion worldwide in 2022

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The financial services chatbot market is expected to grow at a CAGR of 23% from 2023 to 2030

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The global contactless payments market is predicted to grow at a CAGR of 20% from 2023 to 2028

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The number of open banking APIs increased by over 50% from 2020 to 2023

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The adoption of AI-driven credit scoring increased by 30% in 2023, compared to the previous year

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The adoption of robo-advisors by banks has grown by over 50% annually since 2020

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The global banking sector spends over $200 billion annually on technology and innovation

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The number of peer-to-peer (P2P) lending platforms increased by 30% in 2022, expanding access to credit for underserved populations

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The total fintech investment in emerging markets surpassed $50 billion in 2022, with Africa and Southeast Asia leading the growth

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Sources

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Key Highlights

The global banking sector's total assets reached approximately $147 trillion in 2022
Over 11,000 banks operate in the United States alone
Digital banking transactions in Europe increased by 15% annually from 2018 to 2023
Mobile banking users are projected to number 3.6 billion globally by 2025
Approximately 85% of all banking transactions are now conducted digitally
The average cost of onboarding a new customer in a bank is around $300
Fintech companies raised over $210 billion worldwide in 2022
The number of branchless bank accounts globally exceeded 4 billion in 2022
65% of banking customers prefer digital channels over physical branches
The total global value of mobile payments is projected to hit $8.5 trillion in 2023
Over 70% of digital banking users are unhappy with long wait times
The average interest rate for savings accounts across the EU is about 0.09%
The financial services chatbot market is expected to grow at a CAGR of 23% from 2023 to 2030

The banking industry is undergoing a seismic shift, with digital transactions now comprising over 85% of all banking activity and fintech investments surpassing $210 billion worldwide in 2022, signaling a future that’s increasingly automated, customer-centric, and digitally driven.

Banking Industry Size and Market Data

The global banking sector's total assets reached approximately $147 trillion in 2022
Over 11,000 banks operate in the United States alone
The number of branchless bank accounts globally exceeded 4 billion in 2022
The total global value of mobile payments is projected to hit $8.5 trillion in 2023
The average interest rate for savings accounts across the EU is about 0.09%
As of 2022, the banking industry employed over 20 million people worldwide
The total global value of assets under management (AUM) in the banking industry exceeded $100 trillion in 2022
Autonomous ATMs are being adopted by 25% of banks worldwide as of 2023
The average credit card debt per capita in the US was $6,600 in 2022
The global process automation market in banking was valued at $9.4 billion in 2022 and is projected to reach $25 billion by 2028
The global savings rate among households is approximately 7%, with significant variation across regions
The global loan market expanded by about 8% annually from 2019 to 2022
The average interest margin (net interest margin) for banks worldwide was 2.4% in 2022
The number of banking licenses issued in Africa increased by 12% in 2022, indicating rapid industry growth
Over 50% of financial institutions globally incorporate ESG (Environmental, Social, Governance) criteria into their lending decisions by 2023
The volume of cross-border banking transactions increased by 10% annually from 2020 to 2023, indicating increasing globalization

Banking Industry Size and Market Data Interpretation

With a staggering $147 trillion in assets and over 11,000 US banks, the banking world is both a colossal and increasingly digital arena—where branchless accounts surpass 4 billion, mobile payments soar past $8.5 trillion, and automation and ESG criteria reshape global finance, all while low EU savings rates and rising cross-border transactions highlight a sector balancing immense wealth, technological innovation, and societal shifts.

Banking Operations, Infrastructure, and Branch Trends

The average cost of onboarding a new customer in a bank is around $300
The average global bank branch is now less than 200 square meters, a decrease of 20% over a decade
The average loan approval time for personal loans decreased from 12 days in 2018 to 8 days in 2023
The number of banking branches in Asia decreased by 10% between 2019 and 2022 as digital channels expand
The number of self-service kiosks in retail banking has increased by 25% in the last three years, driven by the need for contactless services

Banking Operations, Infrastructure, and Branch Trends Interpretation

As banks trim their physical footprints and slash onboarding costs to around $300 per customer, they’re embracing digital horizons—reducing branch sizes by 20%, slashing personal loan approval times to eight days, and expanding self-service kiosks by a quarter—highlighting a swift transition from bricks-and-mortar comfort to contactless efficiency in the quest to stay afloat in the digital age.

Cybersecurity, Fraud, and Risk Management

About 35% of banking frauds in 2022 involved online banking channels
In 2023, cyberattacks targeting financial institutions increased by 22% compared to the previous year
More than 50% of banking institutions plan to increase their cybersecurity budgets by at least 25% in 2024
The global market for banking-related cybersecurity solutions is expected to grow at a CAGR of 14% between 2023 and 2028
The average fraud loss per bank was estimated at $5.2 million in 2022

Cybersecurity, Fraud, and Risk Management Interpretation

As banking frauds increasingly migrate to the digital realm, with over half of institutions set to boost cybersecurity spending amid a 22% rise in cyberattacks, the industry’s growing investment underscores a high-stakes arms race where the cost of mitigating fraud averages a hefty $5.2 million per bank—proving that in the cyber battlefield, security is both a shield and a significant business investment.

Digital Banking Adoption and User Behavior

Digital banking transactions in Europe increased by 15% annually from 2018 to 2023
Mobile banking users are projected to number 3.6 billion globally by 2025
Approximately 85% of all banking transactions are now conducted digitally
65% of banking customers prefer digital channels over physical branches
Over 70% of digital banking users are unhappy with long wait times
45% of small and medium-sized enterprises (SMEs) prefer digital financing options
The adoption rate of blockchain technology in banking was 15% in 2022 and is expected to reach 35% by 2025
Customer satisfaction scores in digital banking increased by 18% from 2018 to 2023
Approximately 60% of consumers use at least two digital banking apps regularly
Over 90% of international remittances are now made through digital channels
Around 80% of bank executives consider digital transformation a top priority
Approximately 40% of all banking customers globally use biometric authentication methods
The number of neobank customers globally surpassed 310 million in 2023
The percentage of banks offering cryptocurrency services increased from 9% in 2022 to 20% in 2023
The average spend per digital banking user on value-added services such as personal finance management is around $50 annually
Over 65% of banking customers would switch banks if offered better digital experiences
Globally, approximately 60% of all banking transactions are settled via electronic funds transfer
The share of non-cash transactions in the US increased to 88% in 2023, up from 82% five years prior
The number of active digital banking customers in China surpassed 600 million in 2022
Approximately 70% of millennials hold a digital-only bank account
50% of consumers are willing to switch banks for better digital services
Approximately 55% of banking transactions globally are now verified via biometric authentication
About 40% of banks in North America plan to implement more AI-driven customer service solutions in 2024
78% of banking executives see digital transformation as essential for future growth

Digital Banking Adoption and User Behavior Interpretation

As digital banking's global surge—from 15% annual transaction growth across Europe to over half of consumers willing to switch banks for better digital experiences—becomes the new normal, it's clear that traditional brick-and-mortar branches are rapidly transforming into high-tech hubs, with biometric authentication and blockchain riding shotgun, while customer patience dwindles to long waits and banks scramble to keep pace in the thrilling race towards a fully digital financial future.

Financial Technology Innovation and Investment

Fintech companies raised over $210 billion worldwide in 2022
The financial services chatbot market is expected to grow at a CAGR of 23% from 2023 to 2030
The global contactless payments market is predicted to grow at a CAGR of 20% from 2023 to 2028
The number of open banking APIs increased by over 50% from 2020 to 2023
The adoption of AI-driven credit scoring increased by 30% in 2023, compared to the previous year
The adoption of robo-advisors by banks has grown by over 50% annually since 2020
The global banking sector spends over $200 billion annually on technology and innovation
The number of peer-to-peer (P2P) lending platforms increased by 30% in 2022, expanding access to credit for underserved populations
The total fintech investment in emerging markets surpassed $50 billion in 2022, with Africa and Southeast Asia leading the growth

Financial Technology Innovation and Investment Interpretation

As fintech's exponential surge—fueling billions in investments, explosive growth in APIs, AI credit scoring, robo-advisors, and P2P lending—transforms banking into a high-tech frontier, traditional banks must innovate or risk becoming relics in a world where contactless payments and open banking APIs are rewriting the blueprint of financial services.