GITNUXREPORT 2025

Auto Repair Industry Statistics

Auto repair industry valued at $389 billion, embracing innovation and growth trends.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

The use of digital inspection tools has increased customer satisfaction rates by up to 35%

Statistic 2

The auto repair industry has seen a 15% increase in shops adopting electric vehicle servicing equipment since 2020

Statistic 3

Approximately 65% of repair shops plan to invest in new diagnostic equipment within the next two years

Statistic 4

The percentage of auto repair shops offering Wi-Fi charging stations has increased to 22% as customer amenities

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The global auto repair industry was valued at approximately $389 billion in 2022

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The number of auto repair shops in the United States exceeds 150,000

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Around 70% of auto repair shops in the US are independently owned, while 30% are franchise operations

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Diagnostic services constitute around 15% of revenue for auto repair shops

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Mobile auto repair services account for approximately 10% of the industry revenue, sourcing from emerging trends

Statistic 10

The automotive aftermarket industry is projected to reach $1.4 trillion globally by 2028

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The use of artificial intelligence (AI) in auto diagnostics is expected to grow at a CAGR of 28% through 2027

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Approximately 55 million used cars are sold annually in the U.S., influencing repair service demand

Statistic 13

Hybrid vehicle repair accounts for about 5% of the auto repair market, but is growing rapidly

Statistic 14

The auto glass repair and replacement sector accounts for approximately 8% of auto repair industry revenue

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The global demand for advanced driver-assistance system (ADAS) calibrations is expected to grow at a CAGR of 14% by 2027

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The repair and maintenance segment makes up approximately 70% of the auto aftermarket industry revenue

Statistic 17

The global auto parts aftermarket is expected to grow at a CAGR of about 5% from 2023 to 2028

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Hybrid and electric vehicle repair business revenue is expected to reach $35 billion globally by 2026

Statistic 19

The global auto repair market is projected to grow at an annual rate of 4%, driven by increasing vehicle age and technological advances

Statistic 20

Approximately 60% of auto repairs are performed on vehicles over 5 years old

Statistic 21

Electric vehicle repair services are expected to grow at a compound annual growth rate (CAGR) of about 21% from 2023 to 2028

Statistic 22

The average age of vehicles in the US is approximately 12 years, affecting the auto repair industry

Statistic 23

The auto repair industry has seen a 12% increase in online bookings from 2020 to 2023

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35% of repair shops report increased competition due to online marketplaces like RepairPal and YourMechanic

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Auto repair shops that offer digital estimates see a 40% faster turnaround time

Statistic 26

The increase in car ownership in urban areas has led to a 15% rise in auto repair visits in major cities over five years

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The most common cause of vehicle breakdowns is battery failure, responsible for approximately 25% of incidents

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The use of eco-friendly and sustainable products in auto repair has increased by 18% over the last three years

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The top electronic safety systems requiring calibration include parking assistance, lane departure warning, and collision avoidance systems

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Nearly 40% of auto repair shops now integrate CRM systems to improve customer service

Statistic 31

The number of repair shops offering mobile diagnostic services has increased by over 50% since 2019

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The use of vehicle telematics data in auto repair diagnostics is projected to grow significantly, with a CAGR of 20% through 2027

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The adoption of VOC (Voice of Customer) programs in auto repair shops has increased customer satisfaction ratings by up to 25%

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The average cost of an auto repair in the US is around $500 per incident

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Tire repair services account for roughly 20% of the total revenue in auto repair shops

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The top 3 reasons for car breakdowns are battery failure, tire issues, and engine problems

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The average profit margin for auto repair shops ranges from 20% to 50%, depending on size and specialization

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Fuel system repairs make up nearly 10% of all auto repairs annually

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The average repair time for major engine repairs is approximately 4.5 hours

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Brake repair accounts for about 25% of all auto repairs annually

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The average cost of replacing an auto battery is around $150-$200

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Diesel engine repair constitutes roughly 12% of overall auto repair services

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Preventive maintenance services are performed in approximately 65% of auto repair visits

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The average number of repair jobs per shop is around 85 annually

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Car owners spend an average of 4 hours per year in auto repair shops, in terms of service time

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The most common repair diagnosed during vehicle inspections is worn-out suspension parts

Statistic 47

The average cost of wheel alignment services ranges from $75 to $150, according to industry reports

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About 20% of auto repairs are caused by improper maintenance or neglect

Statistic 49

The average lifespan of a car is about 12.5 years, impacting the frequency and type of repairs needed

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The repair of air conditioning systems accounts for approximately 7% of annual auto repairs

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The average hourly labor rate for auto repair shops in the US is about $100

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The most common causes of engine failure are oil contamination, overheating, and worn-out belts, with oil issues accounting for 40% of incidents

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The average cost of replacing a transmission ranges from $1,200 to $4,000, depending on vehicle and transmission type

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About 15% of auto repairs are classified as complex repairs requiring specialized tools and expertise

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Certification programs for auto repair technicians have increased by 25% over the last five years

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The average age of auto repair technicians is around 45 years, with a rising shortage of skilled labor

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The auto repair industry’s employment growth rate is projected at 3% annually over the next five years

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The adoption of factory-trained technicians has increased customer loyalty by up to 30%

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The average auto repair shop in the US employs about 8 technicians

Statistic 60

The repair industry has seen a 25% increase in investment in training and certification programs since 2020

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Sources

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Key Highlights

The global auto repair industry was valued at approximately $389 billion in 2022
The number of auto repair shops in the United States exceeds 150,000
Approximately 60% of auto repairs are performed on vehicles over 5 years old
The average cost of an auto repair in the US is around $500 per incident
Tire repair services account for roughly 20% of the total revenue in auto repair shops
Electric vehicle repair services are expected to grow at a compound annual growth rate (CAGR) of about 21% from 2023 to 2028
The average age of vehicles in the US is approximately 12 years, affecting the auto repair industry
Around 70% of auto repair shops in the US are independently owned, while 30% are franchise operations
The top 3 reasons for car breakdowns are battery failure, tire issues, and engine problems
Diagnostic services constitute around 15% of revenue for auto repair shops
The use of digital inspection tools has increased customer satisfaction rates by up to 35%
The auto repair industry has seen a 12% increase in online bookings from 2020 to 2023
Mobile auto repair services account for approximately 10% of the industry revenue, sourcing from emerging trends

The auto repair industry is booming, with a global valuation of nearly $389 billion in 2022 and rapid growth driven by aging vehicles, emerging electric and hybrid technologies, and innovative digital services transforming how millions of Americans keep their cars on the road.

Emerging Technologies and Innovation

The use of digital inspection tools has increased customer satisfaction rates by up to 35%
The auto repair industry has seen a 15% increase in shops adopting electric vehicle servicing equipment since 2020
Approximately 65% of repair shops plan to invest in new diagnostic equipment within the next two years
The percentage of auto repair shops offering Wi-Fi charging stations has increased to 22% as customer amenities

Emerging Technologies and Innovation Interpretation

As auto repair shops increasingly embrace cutting-edge digital diagnostics, electric vehicle servicing, and customer comforts like Wi-Fi, the industry is steering toward a smarter, more connected, and eco-friendly future—proving that in auto repair, innovation is the ultimate fuel.

Market Size and Industry Valuation

The global auto repair industry was valued at approximately $389 billion in 2022
The number of auto repair shops in the United States exceeds 150,000
Around 70% of auto repair shops in the US are independently owned, while 30% are franchise operations
Diagnostic services constitute around 15% of revenue for auto repair shops
Mobile auto repair services account for approximately 10% of the industry revenue, sourcing from emerging trends
The automotive aftermarket industry is projected to reach $1.4 trillion globally by 2028
The use of artificial intelligence (AI) in auto diagnostics is expected to grow at a CAGR of 28% through 2027
Approximately 55 million used cars are sold annually in the U.S., influencing repair service demand
Hybrid vehicle repair accounts for about 5% of the auto repair market, but is growing rapidly
The auto glass repair and replacement sector accounts for approximately 8% of auto repair industry revenue
The global demand for advanced driver-assistance system (ADAS) calibrations is expected to grow at a CAGR of 14% by 2027
The repair and maintenance segment makes up approximately 70% of the auto aftermarket industry revenue
The global auto parts aftermarket is expected to grow at a CAGR of about 5% from 2023 to 2028
Hybrid and electric vehicle repair business revenue is expected to reach $35 billion globally by 2026
The global auto repair market is projected to grow at an annual rate of 4%, driven by increasing vehicle age and technological advances

Market Size and Industry Valuation Interpretation

With the auto repair industry soaring towards a projected $1.4 trillion by 2028, it's clear that as vehicles become smarter and more complex—with AI diagnostics, ADAS calibrations, and hybrid tech swiftly gaining ground—the industry’s resilience hinges on balancing independent ingenuity and franchise stability, all while navigating a shifting landscape where mobile services and used cars keep the engine running.

Market Trends and Consumer Behavior

Approximately 60% of auto repairs are performed on vehicles over 5 years old
Electric vehicle repair services are expected to grow at a compound annual growth rate (CAGR) of about 21% from 2023 to 2028
The average age of vehicles in the US is approximately 12 years, affecting the auto repair industry
The auto repair industry has seen a 12% increase in online bookings from 2020 to 2023
35% of repair shops report increased competition due to online marketplaces like RepairPal and YourMechanic
Auto repair shops that offer digital estimates see a 40% faster turnaround time
The increase in car ownership in urban areas has led to a 15% rise in auto repair visits in major cities over five years
The most common cause of vehicle breakdowns is battery failure, responsible for approximately 25% of incidents
The use of eco-friendly and sustainable products in auto repair has increased by 18% over the last three years
The top electronic safety systems requiring calibration include parking assistance, lane departure warning, and collision avoidance systems
Nearly 40% of auto repair shops now integrate CRM systems to improve customer service
The number of repair shops offering mobile diagnostic services has increased by over 50% since 2019
The use of vehicle telematics data in auto repair diagnostics is projected to grow significantly, with a CAGR of 20% through 2027
The adoption of VOC (Voice of Customer) programs in auto repair shops has increased customer satisfaction ratings by up to 25%

Market Trends and Consumer Behavior Interpretation

As vehicles age and electric options surge at a double-digit clip, auto repair shops must navigate a digital marketplace battlefield, embrace eco-friendly innovations, and harness telematics and CRM tools to stay ahead in a terrain where battery failures still reign supreme and mobile diagnostics are the new garage norm.

Repair Services and Cost Analysis

The average cost of an auto repair in the US is around $500 per incident
Tire repair services account for roughly 20% of the total revenue in auto repair shops
The top 3 reasons for car breakdowns are battery failure, tire issues, and engine problems
The average profit margin for auto repair shops ranges from 20% to 50%, depending on size and specialization
Fuel system repairs make up nearly 10% of all auto repairs annually
The average repair time for major engine repairs is approximately 4.5 hours
Brake repair accounts for about 25% of all auto repairs annually
The average cost of replacing an auto battery is around $150-$200
Diesel engine repair constitutes roughly 12% of overall auto repair services
Preventive maintenance services are performed in approximately 65% of auto repair visits
The average number of repair jobs per shop is around 85 annually
Car owners spend an average of 4 hours per year in auto repair shops, in terms of service time
The most common repair diagnosed during vehicle inspections is worn-out suspension parts
The average cost of wheel alignment services ranges from $75 to $150, according to industry reports
About 20% of auto repairs are caused by improper maintenance or neglect
The average lifespan of a car is about 12.5 years, impacting the frequency and type of repairs needed
The repair of air conditioning systems accounts for approximately 7% of annual auto repairs
The average hourly labor rate for auto repair shops in the US is about $100
The most common causes of engine failure are oil contamination, overheating, and worn-out belts, with oil issues accounting for 40% of incidents
The average cost of replacing a transmission ranges from $1,200 to $4,000, depending on vehicle and transmission type
About 15% of auto repairs are classified as complex repairs requiring specialized tools and expertise

Repair Services and Cost Analysis Interpretation

Auto repair shops in the US command a steady $500 average per incident and enjoy healthy profit margins of up to 50%, yet a significant 20% of repairs stem from neglect, while routine gigs like tire fixes and brake jobs make up a hefty chunk of their revenue and workload, all amid a car lifespan of about 12.5 years that keeps engines overheating, batteries failing, and suspensions wearing out just as customers spend nearly 4 hours a year inside repair shops pondering whether neglect or misdiagnosis is to blame.

Workforce and Skills Development

Certification programs for auto repair technicians have increased by 25% over the last five years
The average age of auto repair technicians is around 45 years, with a rising shortage of skilled labor
The auto repair industry’s employment growth rate is projected at 3% annually over the next five years
The adoption of factory-trained technicians has increased customer loyalty by up to 30%
The average auto repair shop in the US employs about 8 technicians
The repair industry has seen a 25% increase in investment in training and certification programs since 2020

Workforce and Skills Development Interpretation

As the auto repair industry invests heavily in upgrading technician skills amidst an aging workforce and a steady 3% growth forecast, it’s clear that the road to reliable service is being paved by more certified experts—and those loyal customers are undoubtedly riding along for the ride.