GITNUX REPORT 2024

Key Website Users Statistics: Load Time Impact on Engagement

Delve into website user behavior: slow loading times, design impact, video content, and more insights.

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

70-96% of website visitors leave without taking action or making a purchase.

Statistic 2

Increasing website loading time from 8 to 2 seconds can boost conversions by 74%.

Statistic 3

59% of consumers globally have said that personalized marketing influences their purchasing decisions.

Statistic 4

82% of consumers have stopped doing business with a company because of bad customer service.

Statistic 5

The average website conversion rate is 2.35% across all industries.

Statistic 6

70% of consumers agree that buying from a brand they trust is more important than ever.

Statistic 7

46% of consumers act after viewing an ad, including making a purchase.

Statistic 8

78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.

Statistic 9

The average website conversion rate is 2.35% across all industries.

Statistic 10

62% of companies that designed their site for mobile platforms increased their sales.

Statistic 11

70-96% of website users don’t convert to customers due to poor website usability.

Statistic 12

53% of global internet users have shopped online monthly.

Statistic 13

52.2% of global web traffic comes from mobile devices.

Statistic 14

Only 50% of small businesses have websites.

Statistic 15

Mobile drives up to 56% of all traffic to top sites.

Statistic 16

56% of website traffic comes from mobile devices.

Statistic 17

31% of consumers browse products on their mobile devices, while 40% use a search engine to find products.

Statistic 18

Mobile drives up to 56% of all traffic to top sites.

Statistic 19

67% of shoppers are more likely to buy from a website that is compatible with mobile devices.

Statistic 20

15% of Americans have limited or no high-speed internet access at home.

Statistic 21

By 2025, over 72% of internet users will access the web via smartphones only.

Statistic 22

90% of consumers use multiple devices to visit the same website.

Statistic 23

Websites with video content attract 300% more traffic and help to nurture leads.

Statistic 24

70% of internet traffic is now video.

Statistic 25

84% of people say that they have been convinced to make a purchase by watching a brand's video.

Statistic 26

38% of people will stop engaging with a website if the content/layout is unattractive.

Statistic 27

Websites that load in 5 seconds vs. 19 seconds see 70% longer average sessions.

Statistic 28

68% of online experiences begin with a search engine.

Statistic 29

61% of users are unlikely to return to a mobile site they had trouble accessing.

Statistic 30

48% of people cited a website's design as the number one factor in deciding the credibility of a business.

Statistic 31

88% of online consumers are less likely to return to a site after a bad experience.

Statistic 32

51% of smartphone users have discovered a new company or product while using their smartphone.

Statistic 33

57% of internet users say they won’t recommend a business with a poorly designed website on mobile.

Statistic 34

75% of people trust content shared by people they know.

Statistic 35

86% of consumers will hesitate to purchase from a business that has negative online reviews.

Statistic 36

70% of businesses believe that in-person events are effective for generating top-of-funnel leads.

Statistic 37

67% of small businesses have never conducted A/B tests.

Statistic 38

27.5% of the top 10k websites use Google Analytics for tracking user data.

Statistic 39

46% of website visitors judge a site's credibility based on its design.

Statistic 40

84% of people trust online reviews as much as a personal recommendation.

Statistic 41

30% of consumers expect live chat on a website.

Statistic 42

38% of people will stop engaging with a website if the content or layout is unattractive.

Statistic 43

88% of online shoppers say they wouldn't return to a website after a bad experience.

Statistic 44

51% of smartphone users have discovered a new company or product when conducting a search on their smartphones.

Statistic 45

The average time spent on a website is 15 seconds.

Statistic 46

61% of users are unlikely to return to a mobile site they had trouble accessing.

Statistic 47

71% of consumers say they have felt frustrated when a shopping experience is impersonal.

Statistic 48

60% of online shoppers begin their product searches on Amazon.

Statistic 49

75% of users admit to making judgments about a company's credibility based on the company's website design.

Statistic 50

59% of consumers prefer to shop on online marketplaces because it is easier to find products.

Statistic 51

93% of people have left a website because it didn't display properly on their device.

Statistic 52

48% of users feel frustrated and annoyed when on sites that are poorly optimized for mobile.

Statistic 53

88% of online consumers are less likely to return to a site after a bad experience.

Statistic 54

57% of internet users say they won’t recommend a business with a poorly designed website on mobile.

Statistic 55

51% of smartphone users have discovered a new company or product when conducting a search on their smartphones.

Statistic 56

42% of consumers prefer live chat for contact with a business over other communication channels.

Statistic 57

38% of people will stop engaging with a website if the content or layout is unattractive.

Statistic 58

70% of businesses say that personalization is their top priority.

Statistic 59

76% of consumers say the most critical factor in a website's design is its ease of finding what they want.

Statistic 60

48% of users say a website’s design is the No. 1 factor in determining the credibility of a business.

Statistic 61

74% of users may return to mobile-friendly websites in the future.

Statistic 62

B2B websites receive 2.5 times more traffic from LinkedIn than from Facebook and Twitter.

Statistic 63

57% of users say they won’t recommend a business with a poorly designed website on mobile.

Statistic 64

38% of consumers will stop engaging if a website is unattractive.

Statistic 65

70-80% of people research a company online before visiting it or making a purchase.

Statistic 66

70% of small businesses don’t have a call to action on their homepage.

Statistic 67

Websites that load in 5 seconds vs. 19 seconds see 70% longer average sessions.

Statistic 68

53% of mobile site visits are abandoned if a mobile site takes longer than 3 seconds to load.

Statistic 69

47% of website visitors expect a page to load in 2 seconds or less.

Statistic 70

40% of people will abandon a website that takes more than 3 seconds to load.

Statistic 71

40% of consumers will abandon a website that takes more than 3 seconds to load.

Statistic 72

47% of users expect a web page to load in 2 seconds or less.

Statistic 73

53% of mobile visitors abandon a site if it takes more than three seconds to load.

Statistic 74

47% of website visitors expect a webpage to load in 2 seconds or less.

Statistic 75

40% of people abandon a website if it takes more than 3 seconds to load.

Statistic 76

53% of mobile users will leave a website if it takes longer than three seconds to load.

Statistic 77

41% of website visitors will leave a site if it takes too long to load.

Statistic 78

40% of consumers will abandon a website that takes more than 3 seconds to load.

Statistic 79

47% of website visitors expect a webpage to load in 2 seconds or less.

Statistic 80

53% of visitors will leave a page if it takes longer than 3 seconds to load.

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Summary

  • 53% of mobile site visits are abandoned if a mobile site takes longer than 3 seconds to load.
  • 70-96% of website visitors leave without taking action or making a purchase.
  • Websites with video content attract 300% more traffic and help to nurture leads.
  • 38% of people will stop engaging with a website if the content/layout is unattractive.
  • Websites that load in 5 seconds vs. 19 seconds see 70% longer average sessions.
  • 68% of online experiences begin with a search engine.
  • 61% of users are unlikely to return to a mobile site they had trouble accessing.
  • 47% of website visitors expect a page to load in 2 seconds or less.
  • 48% of people cited a website's design as the number one factor in deciding the credibility of a business.
  • 88% of online consumers are less likely to return to a site after a bad experience.
  • 40% of people will abandon a website that takes more than 3 seconds to load.
  • 52.2% of global web traffic comes from mobile devices.
  • Only 50% of small businesses have websites.
  • 51% of smartphone users have discovered a new company or product while using their smartphone.
  • 57% of internet users say they won’t recommend a business with a poorly designed website on mobile.

With the attention span of website users shorter than a squirrel on a caffeine rush, it’s no wonder that statistics on user behavior online reveal a treasure trove of insights that could make or break a website. From the alarming abandonment rates of mobile sites taking longer than a blink of an eye to load to the magical allure of videos attracting swarms of traffic, the digital landscape is a wild, fast-paced jungle where design, speed, and content reign supreme. So buckle up, dear reader, as we delve into the quirky world of website users and uncover the secrets behind their clicks, taps, and fleeting moments of attention.

Conversion Rate

  • 70-96% of website visitors leave without taking action or making a purchase.
  • Increasing website loading time from 8 to 2 seconds can boost conversions by 74%.
  • 59% of consumers globally have said that personalized marketing influences their purchasing decisions.
  • 82% of consumers have stopped doing business with a company because of bad customer service.
  • The average website conversion rate is 2.35% across all industries.
  • 70% of consumers agree that buying from a brand they trust is more important than ever.
  • 46% of consumers act after viewing an ad, including making a purchase.
  • 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience.
  • The average website conversion rate is 2.35% across all industries.
  • 62% of companies that designed their site for mobile platforms increased their sales.
  • 70-96% of website users don’t convert to customers due to poor website usability.
  • 53% of global internet users have shopped online monthly.

Interpretation

In a digital landscape brimming with potential, these statistics serve as breadcrumbs leading businesses towards the elusive treasure trove of customer conversions. With a staggering 70-96% of website visitors vanishing into the virtual ether without a trace of engagement, it is clear that the battle for attention and loyalty is fierce. However, hope twinkles on the horizon in the form of lightning-fast loading times that possess the power to charm conversions by a whopping 74%. In a world where personalized marketing reigns supreme, capturing the hearts and wallets of 59% of consumers, the adage "know thy customer" has never been more pertinent. Nevertheless, the road to success is beset with stumbling blocks, as evidenced by the chilling fact that 82% of consumers have ghosted businesses due to the specter of abominable customer service. As industries jostle for market share, the average website conversion rate of 2.35% stands as a humble benchmark for success, beckoning companies to craft sites as mobile-friendly vessels sailing towards the golden shores of increased sales. With the fickle nature of consumer behavior laid bare, the message is clear: in the digital age, the key to unlocking the hearts, minds, and wallets of consumers lies in the delicate dance of stellar user experience, impeccable service, and the siren song of brand trust.

Device Usage Trends

  • 52.2% of global web traffic comes from mobile devices.
  • Only 50% of small businesses have websites.
  • Mobile drives up to 56% of all traffic to top sites.
  • 56% of website traffic comes from mobile devices.
  • 31% of consumers browse products on their mobile devices, while 40% use a search engine to find products.
  • Mobile drives up to 56% of all traffic to top sites.
  • 67% of shoppers are more likely to buy from a website that is compatible with mobile devices.
  • 15% of Americans have limited or no high-speed internet access at home.
  • By 2025, over 72% of internet users will access the web via smartphones only.
  • 90% of consumers use multiple devices to visit the same website.

Interpretation

In an increasingly mobile-centric world, these statistics paint a clear picture: mobile devices are the driving force behind web traffic and consumer behavior. From the preference for mobile-friendly websites to the projection of smartphones as the primary gateway to the internet, it's evident that businesses without a strong mobile presence are at a disadvantage. As the digital landscape continues to evolve, adapting to mobile trends is not just a matter of convenience, but a crucial strategy for success in the modern marketplace. So, buckle up and brace for the mobile revolution, or risk getting left behind in the digital dust.

Video Content Impact

  • Websites with video content attract 300% more traffic and help to nurture leads.
  • 70% of internet traffic is now video.
  • 84% of people say that they have been convinced to make a purchase by watching a brand's video.

Interpretation

In today's digital age, where attention spans are shorter than a tweet and scrolling through endless cat videos is a legitimate pastime, it's no wonder that websites with video content reign supreme. With video reigning supreme and accounting for a whopping 70% of internet traffic, brands are tapping into the power of moving images to captivate audiences and sway purchasing decisions. So, if you're still relying solely on text to make your mark in the digital sphere, it might be time to hit play and let the magic of video work its charm on your audience.

Website Engagement

  • 38% of people will stop engaging with a website if the content/layout is unattractive.
  • Websites that load in 5 seconds vs. 19 seconds see 70% longer average sessions.
  • 68% of online experiences begin with a search engine.
  • 61% of users are unlikely to return to a mobile site they had trouble accessing.
  • 48% of people cited a website's design as the number one factor in deciding the credibility of a business.
  • 88% of online consumers are less likely to return to a site after a bad experience.
  • 51% of smartphone users have discovered a new company or product while using their smartphone.
  • 57% of internet users say they won’t recommend a business with a poorly designed website on mobile.
  • 75% of people trust content shared by people they know.
  • 86% of consumers will hesitate to purchase from a business that has negative online reviews.
  • 70% of businesses believe that in-person events are effective for generating top-of-funnel leads.
  • 67% of small businesses have never conducted A/B tests.
  • 27.5% of the top 10k websites use Google Analytics for tracking user data.
  • 46% of website visitors judge a site's credibility based on its design.
  • 84% of people trust online reviews as much as a personal recommendation.
  • 30% of consumers expect live chat on a website.
  • 38% of people will stop engaging with a website if the content or layout is unattractive.
  • 88% of online shoppers say they wouldn't return to a website after a bad experience.
  • 51% of smartphone users have discovered a new company or product when conducting a search on their smartphones.
  • The average time spent on a website is 15 seconds.
  • 61% of users are unlikely to return to a mobile site they had trouble accessing.
  • 71% of consumers say they have felt frustrated when a shopping experience is impersonal.
  • 60% of online shoppers begin their product searches on Amazon.
  • 75% of users admit to making judgments about a company's credibility based on the company's website design.
  • 59% of consumers prefer to shop on online marketplaces because it is easier to find products.
  • 93% of people have left a website because it didn't display properly on their device.
  • 48% of users feel frustrated and annoyed when on sites that are poorly optimized for mobile.
  • 88% of online consumers are less likely to return to a site after a bad experience.
  • 57% of internet users say they won’t recommend a business with a poorly designed website on mobile.
  • 51% of smartphone users have discovered a new company or product when conducting a search on their smartphones.
  • 42% of consumers prefer live chat for contact with a business over other communication channels.
  • 38% of people will stop engaging with a website if the content or layout is unattractive.
  • 70% of businesses say that personalization is their top priority.
  • 76% of consumers say the most critical factor in a website's design is its ease of finding what they want.
  • 48% of users say a website’s design is the No. 1 factor in determining the credibility of a business.
  • 74% of users may return to mobile-friendly websites in the future.
  • B2B websites receive 2.5 times more traffic from LinkedIn than from Facebook and Twitter.
  • 57% of users say they won’t recommend a business with a poorly designed website on mobile.
  • 38% of consumers will stop engaging if a website is unattractive.
  • 70-80% of people research a company online before visiting it or making a purchase.
  • 70% of small businesses don’t have a call to action on their homepage.
  • Websites that load in 5 seconds vs. 19 seconds see 70% longer average sessions.

Interpretation

In a world where attention spans are shorter than a TikTok video, these Website Users statistics paint a clear picture: if your website looks like it was designed in the era of dial-up internet, you might as well be sending visitors a virtual "Do Not Disturb" sign. From the speed of a website loading being equivalent to the busyness of a packed nightclub to the importance of a website's design being likened to the handshake of a business deal, it's crystal clear that in the digital age, first impressions aren't just important; they can make or break your online success faster than you can say "404 error." So, remember: it's not just about having a website; it's about having a website that wows, woos, and wins over the ever-fickle online audience.

Website Loading Time

  • 53% of mobile site visits are abandoned if a mobile site takes longer than 3 seconds to load.
  • 47% of website visitors expect a page to load in 2 seconds or less.
  • 40% of people will abandon a website that takes more than 3 seconds to load.
  • 40% of consumers will abandon a website that takes more than 3 seconds to load.
  • 47% of users expect a web page to load in 2 seconds or less.
  • 53% of mobile visitors abandon a site if it takes more than three seconds to load.
  • 47% of website visitors expect a webpage to load in 2 seconds or less.
  • 40% of people abandon a website if it takes more than 3 seconds to load.
  • 53% of mobile users will leave a website if it takes longer than three seconds to load.
  • 41% of website visitors will leave a site if it takes too long to load.
  • 40% of consumers will abandon a website that takes more than 3 seconds to load.
  • 47% of website visitors expect a webpage to load in 2 seconds or less.
  • 53% of visitors will leave a page if it takes longer than 3 seconds to load.

Interpretation

In a world where patience wears thin faster than a microwave heats up leftovers, website loading times have become the new arena for the attention span Olympics. With stats showing that more people would rather ditch a slow-loading site than wait for it to load like a sloth on a coffee break, it's clear that speed has become the unsung hero of the online realm. In this digital age, where every second counts, a website that takes longer to load than it takes to say "I've changed my mind" risks losing more visitors than a magician revealing their tricks. So, webmasters, buckle up and make sure your site loads in a flash, or you might soon find yourself in the graveyard of abandoned tabs, forever lost in the maze of slow connections and impatient clicks. Time's ticking, and so are your visitors.

References