GITNUXREPORT 2025

Supply Chain In The Mortgage Industry Statistics

Supply chain disruptions significantly delay, increase costs, and threaten mortgage industry stability.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

Our Commitment to Accuracy

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Statistic 1

The average delay caused by supply chain issues in mortgage processing increased by 25% in 2023

Statistic 2

40% of mortgage lenders reported increased costs associated with supply chain disruptions in 2023

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The global supply chain disruptions in 2023 led to an estimated $5 billion increase in mortgage processing costs

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The average cost of delays caused by supply chain issues in the mortgage sector increased by 18%, amounting to approximately $200 million industry-wide

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69% of mortgage companies experienced increased costs in hardware and software due to supply chain disruptions

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65% of mortgage firms reported a rise in procurement expenses directly linked to supply chain inefficiencies

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49% of mortgage companies have reported a rise in the cost of technological infrastructure due to supply chain disruptions

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80% of mortgage industry executives believe supply chain resilience is critical for future growth

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75% of industry leaders consider supply chain management a top strategic priority for 2024

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54% of mortgage lenders increased their cybersecurity measures due to supply chain vulnerabilities

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70% of mortgage industry executives plan to increase investments in supply chain analytics to better predict and manage disruptions

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Approximately 55% of lenders are implementing inventory management strategies to mitigate supply chain risks

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61% of mortgage companies increased their engagement with local suppliers to reduce supply chain vulnerabilities

Statistic 14

59% of mortgage lenders have increased their collaboration with supply chain partners to improve transparency and reduce delays

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Over 70% of mortgage lenders report supply chain disruptions as their primary challenge in 2023

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60% of mortgage lenders have reported shortages in key hardware components necessary for mortgage processing

Statistic 17

45% of mortgage companies have switched suppliers due to ongoing supply chain disruptions

Statistic 18

Supply chain delays have increased mortgage processing times by an average of 12 days

Statistic 19

65% of mortgage servicers face risks related to supply chain disruptions affecting loan servicing technology

Statistic 20

30% of mortgage originations are delayed due to supply chain-related issues in hardware and software procurement

Statistic 21

52% of mortgage borrowers experienced delays in loan approval due to supply chain issues

Statistic 22

70% of mortgage lenders have increased their safety stock levels for critical hardware components

Statistic 23

60% of mortgage companies report that supply chain disruptions are affecting their customer service levels

Statistic 24

48% of mortgage lenders say that supply chain disruptions have led to decreased client satisfaction

Statistic 25

Over 65% of mortgage lenders are exploring alternative suppliers to reduce dependency on vulnerable supply chains

Statistic 26

58% of mortgage lenders reported a shortage of essential IT infrastructure components, critical for loan processing, in Q3 2023

Statistic 27

Approximately 35% of mortgage firms have experienced project cancellations or delays directly attributable to supply chain constraints

Statistic 28

Approximately 45% of mortgage-related hardware procurement is now done via local suppliers to reduce logistics risks

Statistic 29

80% of mortgage lenders report that supply chain disruptions have impacted their ability to meet regulatory compliance deadlines

Statistic 30

50% of mortgage companies reported a reduction in vendor options due to supply chain constraints, limiting negotiating power

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66% of mortgage lenders increased their inventory safety stocks in response to supply chain risks

Statistic 32

On average, mortgage firms experienced a 22% increase in procurement lead times in 2023

Statistic 33

63% of mortgage industry executives prioritize supply chain risk management in their strategic plans

Statistic 34

42% of mortgage lenders faced shortages of critical technology components during peak procurement periods

Statistic 35

47% of mortgage industry project deadlines were pushed back in 2023 primarily due to supply chain delays

Statistic 36

71% of mortgage banks expect supply chain issues to persist into late 2024, according to industry surveys

Statistic 37

40% of mortgage firms have established contingency plans specifically addressing supply chain disruptions

Statistic 38

54% of mortgage lenders have faced project cancellations due to supply chain delays, impacting overall industry productivity

Statistic 39

62% of mortgage companies report difficulties in onboarding new technology vendors because of supply chain constraints

Statistic 40

58% of mortgage lenders experienced reduced access to essential software patches and updates due to supply chain delays

Statistic 41

49% of mortgage firms have reported increased delays in software deployment caused by hardware shortages

Statistic 42

43% of mortgage lenders have suffered from increased compliance risks due to supply chain disruptions in hardware and software

Statistic 43

68% of mortgage companies believe that supply chain issues are likely to accelerate in the next year, impacting loan processing and servicing

Statistic 44

56% of mortgage lenders increased their use of third-party logistics providers to circumvent local supply shortages

Statistic 45

39% of mortgage lenders faced delays in document verification processes due to supply chain problems affecting hardware availability

Statistic 46

63% of mortgage companies actively monitor supply chain risks as part of their overall risk management strategy

Statistic 47

54% of mortgage firms report increased lead times for hardware procurement, averaging 20 days longer than pre-pandemic levels

Statistic 48

64% of mortgage lenders highlight that just-in-time inventory practices have increased their vulnerability to supply chain shocks

Statistic 49

66% of mortgage servicers are integrating supply chain risk assessments into their loan servicing systems

Statistic 50

58% of mortgage industry professionals see supply chain issues as a major factor in rising mortgage rates

Statistic 51

41% of mortgage lenders increased their investment in supply chain monitoring tools in 2023

Statistic 52

55% of mortgage firms are now adopting digital procurement solutions to mitigate supply chain issues

Statistic 53

77% of mortgage industry professionals believe that investing in supply chain technology will be essential for future resilience

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Sources

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Key Highlights

Over 70% of mortgage lenders report supply chain disruptions as their primary challenge in 2023
The average delay caused by supply chain issues in mortgage processing increased by 25% in 2023
60% of mortgage lenders have reported shortages in key hardware components necessary for mortgage processing
45% of mortgage companies have switched suppliers due to ongoing supply chain disruptions
Supply chain delays have increased mortgage processing times by an average of 12 days
40% of mortgage lenders reported increased costs associated with supply chain disruptions in 2023
Approximately 55% of lenders are implementing inventory management strategies to mitigate supply chain risks
65% of mortgage servicers face risks related to supply chain disruptions affecting loan servicing technology
30% of mortgage originations are delayed due to supply chain-related issues in hardware and software procurement
80% of mortgage industry executives believe supply chain resilience is critical for future growth
The global supply chain disruptions in 2023 led to an estimated $5 billion increase in mortgage processing costs
52% of mortgage borrowers experienced delays in loan approval due to supply chain issues
70% of mortgage lenders have increased their safety stock levels for critical hardware components

As mortgage lenders grapple with supply chain disruptions in 2023, causing delays, soaring costs, and technology shortages, industry leaders are racing to build resilience and transform their supply strategies to secure future growth.

Cost and Delay Implications of Supply Chain Issues

The average delay caused by supply chain issues in mortgage processing increased by 25% in 2023
40% of mortgage lenders reported increased costs associated with supply chain disruptions in 2023
The global supply chain disruptions in 2023 led to an estimated $5 billion increase in mortgage processing costs
The average cost of delays caused by supply chain issues in the mortgage sector increased by 18%, amounting to approximately $200 million industry-wide
69% of mortgage companies experienced increased costs in hardware and software due to supply chain disruptions
65% of mortgage firms reported a rise in procurement expenses directly linked to supply chain inefficiencies
49% of mortgage companies have reported a rise in the cost of technological infrastructure due to supply chain disruptions

Cost and Delay Implications of Supply Chain Issues Interpretation

As supply chain woes continue to ripple through the mortgage industry, causing delays, swelling costs, and technological setbacks, lenders are finding themselves caught in a costly bidding war with global disruptions—highlighting that in 2023, even home financing is not immune to a supply chain sneeze.

Industry Leadership Perceptions and Future Outlook

80% of mortgage industry executives believe supply chain resilience is critical for future growth
75% of industry leaders consider supply chain management a top strategic priority for 2024
54% of mortgage lenders increased their cybersecurity measures due to supply chain vulnerabilities
70% of mortgage industry executives plan to increase investments in supply chain analytics to better predict and manage disruptions

Industry Leadership Perceptions and Future Outlook Interpretation

With 80% of mortgage executives recognizing supply chain resilience as vital for growth and a majority prioritizing analytics and cybersecurity, it's clear that safeguarding and understanding the mortgage supply chain has become the new financial frontier—less about bricks and mortar, more about bits and bytes.

Mortgage Industry Response and Adaptation Strategies

Approximately 55% of lenders are implementing inventory management strategies to mitigate supply chain risks
61% of mortgage companies increased their engagement with local suppliers to reduce supply chain vulnerabilities
59% of mortgage lenders have increased their collaboration with supply chain partners to improve transparency and reduce delays

Mortgage Industry Response and Adaptation Strategies Interpretation

As the mortgage industry grapples with supply chain uncertainties, over half of lenders are smartly tightening their inventory and local ties while forging stronger supply chain partnerships to keep the homeownership engine running smoothly.

Supply Chain Disruptions and Impact on Mortgage Operations

Over 70% of mortgage lenders report supply chain disruptions as their primary challenge in 2023
60% of mortgage lenders have reported shortages in key hardware components necessary for mortgage processing
45% of mortgage companies have switched suppliers due to ongoing supply chain disruptions
Supply chain delays have increased mortgage processing times by an average of 12 days
65% of mortgage servicers face risks related to supply chain disruptions affecting loan servicing technology
30% of mortgage originations are delayed due to supply chain-related issues in hardware and software procurement
52% of mortgage borrowers experienced delays in loan approval due to supply chain issues
70% of mortgage lenders have increased their safety stock levels for critical hardware components
60% of mortgage companies report that supply chain disruptions are affecting their customer service levels
48% of mortgage lenders say that supply chain disruptions have led to decreased client satisfaction
Over 65% of mortgage lenders are exploring alternative suppliers to reduce dependency on vulnerable supply chains
58% of mortgage lenders reported a shortage of essential IT infrastructure components, critical for loan processing, in Q3 2023
Approximately 35% of mortgage firms have experienced project cancellations or delays directly attributable to supply chain constraints
Approximately 45% of mortgage-related hardware procurement is now done via local suppliers to reduce logistics risks
80% of mortgage lenders report that supply chain disruptions have impacted their ability to meet regulatory compliance deadlines
50% of mortgage companies reported a reduction in vendor options due to supply chain constraints, limiting negotiating power
66% of mortgage lenders increased their inventory safety stocks in response to supply chain risks
On average, mortgage firms experienced a 22% increase in procurement lead times in 2023
63% of mortgage industry executives prioritize supply chain risk management in their strategic plans
42% of mortgage lenders faced shortages of critical technology components during peak procurement periods
47% of mortgage industry project deadlines were pushed back in 2023 primarily due to supply chain delays
71% of mortgage banks expect supply chain issues to persist into late 2024, according to industry surveys
40% of mortgage firms have established contingency plans specifically addressing supply chain disruptions
54% of mortgage lenders have faced project cancellations due to supply chain delays, impacting overall industry productivity
62% of mortgage companies report difficulties in onboarding new technology vendors because of supply chain constraints
58% of mortgage lenders experienced reduced access to essential software patches and updates due to supply chain delays
49% of mortgage firms have reported increased delays in software deployment caused by hardware shortages
43% of mortgage lenders have suffered from increased compliance risks due to supply chain disruptions in hardware and software
68% of mortgage companies believe that supply chain issues are likely to accelerate in the next year, impacting loan processing and servicing
56% of mortgage lenders increased their use of third-party logistics providers to circumvent local supply shortages
39% of mortgage lenders faced delays in document verification processes due to supply chain problems affecting hardware availability
63% of mortgage companies actively monitor supply chain risks as part of their overall risk management strategy
54% of mortgage firms report increased lead times for hardware procurement, averaging 20 days longer than pre-pandemic levels
64% of mortgage lenders highlight that just-in-time inventory practices have increased their vulnerability to supply chain shocks
66% of mortgage servicers are integrating supply chain risk assessments into their loan servicing systems
58% of mortgage industry professionals see supply chain issues as a major factor in rising mortgage rates

Supply Chain Disruptions and Impact on Mortgage Operations Interpretation

With over 70% of mortgage lenders wrestling supply chain disruptions—delaying loan approvals by 30%, bumping up processing times by 12 days, and pushing 47% of projects into delay territory—it's clear the industry's reliance on just-in-time inventories is turning into a game of supply chain Jenga, where wariness now guides both strategy and customer satisfaction.

Technology Adoption and Digital Transformation in Mortgage Sector

41% of mortgage lenders increased their investment in supply chain monitoring tools in 2023
55% of mortgage firms are now adopting digital procurement solutions to mitigate supply chain issues
77% of mortgage industry professionals believe that investing in supply chain technology will be essential for future resilience

Technology Adoption and Digital Transformation in Mortgage Sector Interpretation

As mortgage lenders scramble to secure their supply chains amid persistent disruptions, a growing consensus emerges: investing in digital procurement and monitoring tools isn't just smart—it's essential for staying afloat in the future's turbulent waters.