GITNUXREPORT 2025

Remote And Hybrid Work In The Utility Industry Statistics

Majority embrace remote work; improves productivity, retention, and reduces costs.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

54% of utility companies have experienced cybersecurity concerns with increased remote access

Statistic 2

66% of utility firms have adopted digital cybersecurity measures to enable safe remote work

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46% of utility companies have seen an increase in cybersecurity incidents since transitioning to more remote work

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52% of utility firms have implemented or are planning to implement remote monitoring digital systems

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56% of utility companies are investing in cybersecurity specifically tailored for remote operations

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81% of utility companies with hybrid work models saw reduced operational costs

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73% of data collected from remote utility operations shows increased efficiency

Statistic 8

67% of utility companies report increased productivity since adopting remote work

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38% of utility employees indicate improved work-life balance with remote or hybrid options

Statistic 10

72% of utility industry managers believe remote work improves employee retention

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60% of utility employees working remotely report higher job satisfaction

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48% of utility industry projects faced delays due to remote work transition challenges

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35% of utility firms offer remote work stipends or equipment allowances

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29% of utility companies use cloud-based tools extensively for remote collaboration

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54% of utility industry decision-makers believe remote work will be more prominent post-pandemic

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42% of utility companies report challenges in monitoring field staff remotely

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51% of utility industry employees engaged in remote or hybrid work are under 40 years old

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78% of utility employees say their productivity has improved with flexible work arrangements

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64% of utility industry managers believe remote work will help attract younger talent

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47% of utility companies surveyed anticipate transitioning a significant portion of their workforce to remote/ hybrid models by 2025

Statistic 21

40% of utility firms have reduced office space footprints due to remote work policies

Statistic 22

33% of utility employees working remotely experience challenges with work discipline and motivation

Statistic 23

85% of utility industry leaders believe remote work can lead to environmental benefits via reduced commuting

Statistic 24

61% of utility companies report increased need for remote IT support

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69% of utility companies have seen positive impacts on safety training through virtual and remote options

Statistic 26

49% of utility companies report that remote work has led to improved employee mental health outcomes

Statistic 27

36% of utility employees feel more empowered to make decisions when working remotely

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24% of utility firms have faced technical challenges such as poor internet connectivity in remote work setups

Statistic 29

55% of utility companies believe remote work will continue to evolve with advancements in 5G and connectivity

Statistic 30

70% of utility employees engaged in remote work report feeling more trusted by their employers

Statistic 31

63% of utility companies have increased training programs focused on remote work skills

Statistic 32

41% of utility firms report difficulty in maintaining company culture remotely

Statistic 33

48% of utility workforces expect to see improved employee retention due to remote and flexible work options

Statistic 34

29% of utility managers express concern over the long-term sustainability of remote work models

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55% of utility employees working remotely report less commuting time and stress

Statistic 36

37% of utility firms have faced resistance from middle management regarding remote work policies

Statistic 37

44% of utility companies track remote work productivity through digital KPIs

Statistic 38

59% of utility managers believe remote work can help improve operational agility

Statistic 39

23% of utility companies report negative impacts on team cohesion due to remote work

Statistic 40

45% of utility companies have implemented remote work policies as of 2023

Statistic 41

52% of utility industry employees prefer hybrid work models

Statistic 42

23% of utility firms plan to fully adopt remote work in the next year

Statistic 43

57% of utility companies report increased use of remote customer service solutions

Statistic 44

39% of utility firms are exploring virtual reality tools for remote safety training

Statistic 45

50% of utility companies have increased investment in remote work technology over the past year

Statistic 46

58% of utility companies report improved communication and collaboration through digital platforms

Statistic 47

50% of utility companies have adopted flexible schedules as part of their remote/ hybrid work policies

Statistic 48

68% of utility industry statistical reports show increased use of digital and remote diagnostic tools

Statistic 49

51% of utility firms consider remote work a key factor in their current workforce strategy

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Sources

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Key Highlights

45% of utility companies have implemented remote work policies as of 2023
52% of utility industry employees prefer hybrid work models
67% of utility companies report increased productivity since adopting remote work
38% of utility employees indicate improved work-life balance with remote or hybrid options
23% of utility firms plan to fully adopt remote work in the next year
72% of utility industry managers believe remote work improves employee retention
54% of utility companies have experienced cybersecurity concerns with increased remote access
60% of utility employees working remotely report higher job satisfaction
48% of utility industry projects faced delays due to remote work transition challenges
81% of utility companies with hybrid work models saw reduced operational costs
35% of utility firms offer remote work stipends or equipment allowances
29% of utility companies use cloud-based tools extensively for remote collaboration
54% of utility industry decision-makers believe remote work will be more prominent post-pandemic

As remote and hybrid work models gain ground in the utility industry, over 45% of companies have already embraced remote policies—with 52% of employees preferring hybrid arrangements—driving increased productivity, cost savings, and employee satisfaction, though not without challenges like cybersecurity concerns and remote monitoring hurdles.

Digital Transformation and Cybersecurity

54% of utility companies have experienced cybersecurity concerns with increased remote access
66% of utility firms have adopted digital cybersecurity measures to enable safe remote work
46% of utility companies have seen an increase in cybersecurity incidents since transitioning to more remote work
52% of utility firms have implemented or are planning to implement remote monitoring digital systems
56% of utility companies are investing in cybersecurity specifically tailored for remote operations

Digital Transformation and Cybersecurity Interpretation

As remote work boosts efficiency in the utility industry, it also fuels a digital arms race where over half are doubling down on cybersecurity to keep the lights on and the threats out.

Operational Efficiency and Challenges

81% of utility companies with hybrid work models saw reduced operational costs
73% of data collected from remote utility operations shows increased efficiency

Operational Efficiency and Challenges Interpretation

With 81% of utility companies trimming costs through hybrid models and 73% of remote data boosting efficiency, it's clear that embracing flexible work in the utility industry isn't just a trend—it's a power surge toward smarter, leaner operations.

Remote Work Impact and Employee Productivity

67% of utility companies report increased productivity since adopting remote work
38% of utility employees indicate improved work-life balance with remote or hybrid options
72% of utility industry managers believe remote work improves employee retention
60% of utility employees working remotely report higher job satisfaction
48% of utility industry projects faced delays due to remote work transition challenges
35% of utility firms offer remote work stipends or equipment allowances
29% of utility companies use cloud-based tools extensively for remote collaboration
54% of utility industry decision-makers believe remote work will be more prominent post-pandemic
42% of utility companies report challenges in monitoring field staff remotely
51% of utility industry employees engaged in remote or hybrid work are under 40 years old
78% of utility employees say their productivity has improved with flexible work arrangements
64% of utility industry managers believe remote work will help attract younger talent
47% of utility companies surveyed anticipate transitioning a significant portion of their workforce to remote/ hybrid models by 2025
40% of utility firms have reduced office space footprints due to remote work policies
33% of utility employees working remotely experience challenges with work discipline and motivation
85% of utility industry leaders believe remote work can lead to environmental benefits via reduced commuting
61% of utility companies report increased need for remote IT support
69% of utility companies have seen positive impacts on safety training through virtual and remote options
49% of utility companies report that remote work has led to improved employee mental health outcomes
36% of utility employees feel more empowered to make decisions when working remotely
24% of utility firms have faced technical challenges such as poor internet connectivity in remote work setups
55% of utility companies believe remote work will continue to evolve with advancements in 5G and connectivity
70% of utility employees engaged in remote work report feeling more trusted by their employers
63% of utility companies have increased training programs focused on remote work skills
41% of utility firms report difficulty in maintaining company culture remotely
48% of utility workforces expect to see improved employee retention due to remote and flexible work options
29% of utility managers express concern over the long-term sustainability of remote work models
55% of utility employees working remotely report less commuting time and stress
37% of utility firms have faced resistance from middle management regarding remote work policies
44% of utility companies track remote work productivity through digital KPIs
59% of utility managers believe remote work can help improve operational agility
23% of utility companies report negative impacts on team cohesion due to remote work

Remote Work Impact and Employee Productivity Interpretation

While remote and hybrid work in the utility industry has undoubtedly boosted productivity, job satisfaction, and environmental benefits—much like a well-maintained grid—overcoming challenges like monitoring field staff, maintaining company culture, and ensuring technical connectivity remains an ongoing power struggle for many firms aiming to transmit success across all levels.

Work Adoption and Preference Trends

45% of utility companies have implemented remote work policies as of 2023
52% of utility industry employees prefer hybrid work models
23% of utility firms plan to fully adopt remote work in the next year
57% of utility companies report increased use of remote customer service solutions
39% of utility firms are exploring virtual reality tools for remote safety training
50% of utility companies have increased investment in remote work technology over the past year
58% of utility companies report improved communication and collaboration through digital platforms
50% of utility companies have adopted flexible schedules as part of their remote/ hybrid work policies
68% of utility industry statistical reports show increased use of digital and remote diagnostic tools
51% of utility firms consider remote work a key factor in their current workforce strategy

Work Adoption and Preference Trends Interpretation

As the utility industry electrifies its workforce with remote and hybrid innovations—ranging from virtual reality safety training to digital diagnostics—it's clear that embracing flexible work models isn't just a trend but a vital current shaping a more connected, efficient, and resilient energy future.