GITNUXREPORT 2025

Remote And Hybrid Work In The Foodservice Industry Statistics

Remote and hybrid work improve efficiency, satisfaction, retention in foodservice industry.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

Our Commitment to Accuracy

Rigorous fact-checking • Reputable sources • Regular updatesLearn more

Statistic 1

60% of restaurant managers reported increased productivity with hybrid work models

Statistic 2

35% of foodservice companies have implemented flexible scheduling as part of hybrid work

Statistic 3

52% of foodservice companies plan to expand hybrid work options in 2024

Statistic 4

Only 26% of foodservice incumbents have fully transitioned to hybrid workflows

Statistic 5

70% of restaurants with hybrid models reported better employee engagement

Statistic 6

64% of foodservice companies see remote/hybrid work as a tool to attract younger workforce

Statistic 7

49% of foodservice companies are exploring hybrid work models as a competitive advantage

Statistic 8

26% of restaurant managers have reduced hours for in-person staff due to hybrid scheduling

Statistic 9

41% of foodservice businesses plan to invest in collaborative digital tools to support remote/hybrid staff

Statistic 10

28% of foodservice businesses increased their investment in remote communication technology over the last year

Statistic 11

24% of foodservice companies increased their investment in virtual training programs

Statistic 12

38% of foodservice industry HR departments are investing more in mental health resources for remote workers

Statistic 13

68% of foodservice owners believe remote work has improved operational efficiency

Statistic 14

44% of foodservice industry decision-makers think remote work will fundamentally change industry recruitment strategies

Statistic 15

27% of restaurant chains report challenges in training remote staff

Statistic 16

20% of foodservice businesses have reported challenges with maintaining company culture remotely

Statistic 17

62% of foodservice companies use remote feedback tools to improve service quality

Statistic 18

23% of restaurant chains have faced challenges with remote onboarding

Statistic 19

45% of foodservice industry employees telecommuted at least part of the time in 2023

Statistic 20

22% of foodservice industry employees prefer fully remote positions for administrative tasks

Statistic 21

30% of restaurant staff work remotely at least once a week

Statistic 22

29% of foodservice industry employees report saving an hour daily due to remote work flexibility

Statistic 23

42% of foodservice HR managers cite difficulty in managing remote and hybrid teams

Statistic 24

19% of restaurant owners believe remote work is primarily suitable for back-office roles

Statistic 25

58% of foodservice companies reported onboarding new staff remotely in 2023

Statistic 26

33% of restaurant chains have dedicated remote work policies

Statistic 27

63% of foodservice industry leaders agree remote work will play a critical role in future staffing strategies

Statistic 28

20% of foodservice managers believe remote work reduces overhead costs

Statistic 29

29% of foodservice businesses have adopted asynchronous communication platforms

Statistic 30

73% of foodservice companies report that remote work has increased overall operational transparency

Statistic 31

53% of foodservice managers report increased use of project management tools for remote teams

Statistic 32

42% of foodservice companies reported improved onboarding processes through remote onboarding platforms

Statistic 33

67% of foodservice organizations plan to maintain or increase remote work policies in the next two years

Statistic 34

36% of foodservice professionals see remote work as essential for future industry innovation

Statistic 35

66% of foodservice industry executives believe remote work can reduce operational costs in the future

Statistic 36

41% of foodservice managers feel remote work impacts customer service positively by enabling better scheduling

Statistic 37

31% of foodservice decision-makers aim to implement more remote options for administrative roles within the next year

Statistic 38

54% of restaurant operators have seen improved crisis management ability due to remote communication tools

Statistic 39

49% of foodservice employers believe remote work can help attract diverse talent pools

Statistic 40

63% of foodservice organizations believe remote work positively influences innovation

Statistic 41

55% of foodservice businesses have adopted policies to measure remote employee productivity effectively

Statistic 42

47% of foodservice organizations report increased employee retention due to remote/hybrid flexibility

Statistic 43

39% of foodservice workers working remotely reported higher job satisfaction

Statistic 44

54% of restaurant employees say remote options help them better manage work-life balance

Statistic 45

16% of foodservice employees have left jobs that did not offer remote or hybrid options

Statistic 46

18% of foodservice industry employees prefer working parents who need flexible remote options

Statistic 47

55% of restaurant staff surveyed said remote work options positively impact their view of employer flexibility

Statistic 48

35% of foodservice HR departments report challenges in maintaining team cohesion remotely

Statistic 49

50% of foodservice organizations believe remote work improves employee work-life balance

Statistic 50

22% of foodservice industry claims remote work has led to higher employee morale

Statistic 51

25% of foodservice industry employees report feeling more distracted when working remotely

Statistic 52

57% of foodservice staff working remotely have indicated increased job satisfaction

Slide 1 of 52

Sources

Our Reports have been cited by:

Trust Badges - Publications that have cited our reports

Key Highlights

45% of foodservice industry employees telecommuted at least part of the time in 2023
60% of restaurant managers reported increased productivity with hybrid work models
35% of foodservice companies have implemented flexible scheduling as part of hybrid work
22% of foodservice industry employees prefer fully remote positions for administrative tasks
68% of foodservice owners believe remote work has improved operational efficiency
52% of foodservice companies plan to expand hybrid work options in 2024
30% of restaurant staff work remotely at least once a week
29% of foodservice industry employees report saving an hour daily due to remote work flexibility
42% of foodservice HR managers cite difficulty in managing remote and hybrid teams
19% of restaurant owners believe remote work is primarily suitable for back-office roles
Only 26% of foodservice incumbents have fully transitioned to hybrid workflows
47% of foodservice organizations report increased employee retention due to remote/hybrid flexibility
58% of foodservice companies reported onboarding new staff remotely in 2023

As the foodservice industry navigates a seismic shift towards remote and hybrid work models, recent statistics reveal that nearly half of employees are telecommuting at least part of the time in 2023—driving increased productivity, higher job satisfaction, and a strategic rethink of operational and recruitment practices across the sector.

Hybrid and Remote Work Models

60% of restaurant managers reported increased productivity with hybrid work models
35% of foodservice companies have implemented flexible scheduling as part of hybrid work
52% of foodservice companies plan to expand hybrid work options in 2024
Only 26% of foodservice incumbents have fully transitioned to hybrid workflows
70% of restaurants with hybrid models reported better employee engagement
64% of foodservice companies see remote/hybrid work as a tool to attract younger workforce
49% of foodservice companies are exploring hybrid work models as a competitive advantage
26% of restaurant managers have reduced hours for in-person staff due to hybrid scheduling

Hybrid and Remote Work Models Interpretation

While the foodservice industry is beginning to stir with hybrid work, with over half planning to expand and nearly half viewing it as a competitive edge, only a quarter have fully embraced this shift, highlighting that balancing traditional service with modern workforce flexibility remains a menu still in development.

Implementation and Investment Strategies

41% of foodservice businesses plan to invest in collaborative digital tools to support remote/hybrid staff
28% of foodservice businesses increased their investment in remote communication technology over the last year
24% of foodservice companies increased their investment in virtual training programs
38% of foodservice industry HR departments are investing more in mental health resources for remote workers

Implementation and Investment Strategies Interpretation

As the foodservice industry navigates the digital buffet, a significant slice is investing in collaborative tools, remote communication, virtual training, and mental health resources—proving that even in a hands-on sector, the future is increasingly served up with a side of virtual innovation.

Industry Impact and Challenges

68% of foodservice owners believe remote work has improved operational efficiency
44% of foodservice industry decision-makers think remote work will fundamentally change industry recruitment strategies
27% of restaurant chains report challenges in training remote staff
20% of foodservice businesses have reported challenges with maintaining company culture remotely
62% of foodservice companies use remote feedback tools to improve service quality
23% of restaurant chains have faced challenges with remote onboarding

Industry Impact and Challenges Interpretation

While over two-thirds of foodservice owners tout remote work as a boost to operational efficiency and recruitment strategies, the industry still grapples with the art of training, onboarding, and maintaining company culture—reminding us that in the culinary world, some recipes for success still require hands-on seasoning.

Remote Work Adoption and Preferences

45% of foodservice industry employees telecommuted at least part of the time in 2023
22% of foodservice industry employees prefer fully remote positions for administrative tasks
30% of restaurant staff work remotely at least once a week
29% of foodservice industry employees report saving an hour daily due to remote work flexibility
42% of foodservice HR managers cite difficulty in managing remote and hybrid teams
19% of restaurant owners believe remote work is primarily suitable for back-office roles
58% of foodservice companies reported onboarding new staff remotely in 2023
33% of restaurant chains have dedicated remote work policies
63% of foodservice industry leaders agree remote work will play a critical role in future staffing strategies
20% of foodservice managers believe remote work reduces overhead costs
29% of foodservice businesses have adopted asynchronous communication platforms
73% of foodservice companies report that remote work has increased overall operational transparency
53% of foodservice managers report increased use of project management tools for remote teams
42% of foodservice companies reported improved onboarding processes through remote onboarding platforms
67% of foodservice organizations plan to maintain or increase remote work policies in the next two years
36% of foodservice professionals see remote work as essential for future industry innovation
66% of foodservice industry executives believe remote work can reduce operational costs in the future
41% of foodservice managers feel remote work impacts customer service positively by enabling better scheduling
31% of foodservice decision-makers aim to implement more remote options for administrative roles within the next year
54% of restaurant operators have seen improved crisis management ability due to remote communication tools
49% of foodservice employers believe remote work can help attract diverse talent pools
63% of foodservice organizations believe remote work positively influences innovation
55% of foodservice businesses have adopted policies to measure remote employee productivity effectively

Remote Work Adoption and Preferences Interpretation

With nearly half of foodservice workers telecommuting in 2023—cake by the slice for administrative roles and a slice of a savings pie—industry leaders are serving up remote work as both a staffing strategy and a recipe for transparency, cost reduction, and future innovation, even as 42% scramble to manage the remote buffet.

Workforce Turnover and Employee Sentiment

47% of foodservice organizations report increased employee retention due to remote/hybrid flexibility
39% of foodservice workers working remotely reported higher job satisfaction
54% of restaurant employees say remote options help them better manage work-life balance
16% of foodservice employees have left jobs that did not offer remote or hybrid options
18% of foodservice industry employees prefer working parents who need flexible remote options
55% of restaurant staff surveyed said remote work options positively impact their view of employer flexibility
35% of foodservice HR departments report challenges in maintaining team cohesion remotely
50% of foodservice organizations believe remote work improves employee work-life balance
22% of foodservice industry claims remote work has led to higher employee morale
25% of foodservice industry employees report feeling more distracted when working remotely
57% of foodservice staff working remotely have indicated increased job satisfaction

Workforce Turnover and Employee Sentiment Interpretation

Amid rising employee retention and satisfaction in the foodservice industry, remote and hybrid work options are reshaping workplace dynamics—though balancing flexibility with team cohesion remains a challenging recipe.