GITNUXREPORT 2025

Hr In The Utilities Industry Statistics

Utilities face HR challenges, prioritize digital transformation, diversity, and retention efforts.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

52% of HR departments in utilities now prioritize digital transformation and HR technology

Statistic 2

The impact of automation in HR processes in utilities has increased efficiency by up to 30%

Statistic 3

The utilization of AI in recruiting processes in utilities increased by 25% in the past year

Statistic 4

65% of HR departments in utilities see data analytics as vital for decision making

Statistic 5

The use of virtual reality for training in the utilities HR sector has increased by 20% in 2023

Statistic 6

70% of utility companies have adopted mobile solutions for HR management tasks

Statistic 7

45% of HR departments in utilities are exploring blockchain for HR processes

Statistic 8

The average investment in HR technology by utility firms is approximately $1.2 million annually

Statistic 9

The utilization rate of analytics tools for talent acquisition in utilities is around 47%

Statistic 10

66% of HR departments in utilities utilize cloud-based HR management systems

Statistic 11

44% of utility HR teams are using data-driven approaches to succession planning

Statistic 12

38% of HR in utility companies have considered implementing virtual assistants to support administrative tasks

Statistic 13

Employee turnover rate in the utilities industry averages about 12%

Statistic 14

68% of utility companies have implemented employee wellness programs

Statistic 15

Approximately 60% of utility companies invest in leadership development programs for HR staff

Statistic 16

48% of utility HR departments report challenges in maintaining employee engagement

Statistic 17

Around 50% of utility companies measure HR effectiveness through employee Net Promoter Score (eNPS)

Statistic 18

58% of utility HR teams report increased pressure to improve employee retention rates

Statistic 19

Training programs focused on cybersecurity awareness have increased in utilities HR departments by 35% in 2023

Statistic 20

Approximately 30% of HR departments use gamification techniques to enhance employee engagement in utilities

Statistic 21

85% of utilities report that improving employee morale is a top HR priority

Statistic 22

About 55% of utility companies have implemented mental health support programs for employees

Statistic 23

Approximately 25% of utility HR budgets are allocated to upskilling and continuous training

Statistic 24

53% of HR managers in utilities consider employee feedback systems essential for organizational improvement

Statistic 25

The average tenure of HR professionals in utilities is approximately 6 years, indicating stability but also room for growth

Statistic 26

49% of utility companies invest in leadership coaching programs for HR managers

Statistic 27

80% of HR professionals in utilities believe that employee communication strategies are key to retention

Statistic 28

55% of utility organizations prioritize reskilling initiatives to adapt to industry changes

Statistic 29

75% of HR staff in the utilities sector view employee training on safety as critical

Statistic 30

78% of HR professionals in utilities report increased importance of remote work policies

Statistic 31

72% of utility companies provide compliance and safety training regularly for HR staff

Statistic 32

The adoption rate of flexible working hours in utilities HR departments is currently 55%

Statistic 33

62% of utility HR professionals are concerned about compliance with changing labor laws

Statistic 34

Approximately 35% of utility companies report challenges in recruiting skilled HR professionals

Statistic 35

The average time-to-hire for HR positions in the utilities industry is around 45 days

Statistic 36

About 40% of HR actions in the utilities industry are now automated, including onboarding and payroll

Statistic 37

40% of utilities have integrated onboarding platforms that are accessible remotely for new hires

Statistic 38

40% of the utilities industry’s HR staff has received specialized training in renewables and sustainable energy

Statistic 39

63% of HR teams in utilities are exploring partnerships with educational institutions for workforce development

Statistic 40

58% of utility firms offer tailored onboarding experiences for different employee categories

Statistic 41

70% of utility companies have adopted social media for employer branding and recruitment

Statistic 42

About 60% of utility HR professionals believe that improving onboarding processes could significantly reduce turnover

Statistic 43

The gender diversity ratio in HR departments within utilities is approximately 40% women

Statistic 44

The average salary for HR managers in the utilities industry is around $85,000 annually

Statistic 45

The average age of HR professionals in utilities is 45 years old, indicating a potential talent gap

Statistic 46

54% of utilities have strategic workforce planning initiatives in place to address future talent needs

Statistic 47

83% of HR leaders in utilities believe diversity and inclusion initiatives have improved company culture

Statistic 48

About 65% of utility HR professionals report difficulty in succession planning

Statistic 49

Employee turnover due to retirements in the utilities industry is projected to increase by 10% over the next five years

Statistic 50

60% of utility HR departments have recently increased their focus on workforce diversity efforts

Statistic 51

73% of utility companies are planning to expand their HR technology infrastructure by 2025

Statistic 52

47% of utility HR departments report challenges in managing a multigenerational workforce

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Key Highlights

Approximately 35% of utility companies report challenges in recruiting skilled HR professionals
The average time-to-hire for HR positions in the utilities industry is around 45 days
52% of HR departments in utilities now prioritize digital transformation and HR technology
Employee turnover rate in the utilities industry averages about 12%
68% of utility companies have implemented employee wellness programs
The gender diversity ratio in HR departments within utilities is approximately 40% women
The average salary for HR managers in the utilities industry is around $85,000 annually
78% of HR professionals in utilities report increased importance of remote work policies
The impact of automation in HR processes in utilities has increased efficiency by up to 30%
Approximately 60% of utility companies invest in leadership development programs for HR staff
The average age of HR professionals in utilities is 45 years old, indicating a potential talent gap
54% of utilities have strategic workforce planning initiatives in place to address future talent needs
48% of utility HR departments report challenges in maintaining employee engagement

Navigating the evolving landscape of the utilities industry, HR professionals are facing unprecedented challenges and opportunities, from a 35% skill shortage to innovative technologies like AI and virtual reality transforming workforce management.

Adoption of Technology and Innovation

52% of HR departments in utilities now prioritize digital transformation and HR technology
The impact of automation in HR processes in utilities has increased efficiency by up to 30%
The utilization of AI in recruiting processes in utilities increased by 25% in the past year
65% of HR departments in utilities see data analytics as vital for decision making
The use of virtual reality for training in the utilities HR sector has increased by 20% in 2023
70% of utility companies have adopted mobile solutions for HR management tasks
45% of HR departments in utilities are exploring blockchain for HR processes
The average investment in HR technology by utility firms is approximately $1.2 million annually
The utilization rate of analytics tools for talent acquisition in utilities is around 47%
66% of HR departments in utilities utilize cloud-based HR management systems
44% of utility HR teams are using data-driven approaches to succession planning
38% of HR in utility companies have considered implementing virtual assistants to support administrative tasks

Adoption of Technology and Innovation Interpretation

As utility companies power up their HR strategies with a surge toward automation, AI, and data-driven tools—investing nearly $1.2 million annually—they're illuminating a future where virtual reality, blockchain, and mobile solutions are no longer futuristic but fundamental, transforming HR from a clerical function into a data-savvy engine of efficiency and innovation.

Employee Engagement, Retention, and Development

Employee turnover rate in the utilities industry averages about 12%
68% of utility companies have implemented employee wellness programs
Approximately 60% of utility companies invest in leadership development programs for HR staff
48% of utility HR departments report challenges in maintaining employee engagement
Around 50% of utility companies measure HR effectiveness through employee Net Promoter Score (eNPS)
58% of utility HR teams report increased pressure to improve employee retention rates
Training programs focused on cybersecurity awareness have increased in utilities HR departments by 35% in 2023
Approximately 30% of HR departments use gamification techniques to enhance employee engagement in utilities
85% of utilities report that improving employee morale is a top HR priority
About 55% of utility companies have implemented mental health support programs for employees
Approximately 25% of utility HR budgets are allocated to upskilling and continuous training
53% of HR managers in utilities consider employee feedback systems essential for organizational improvement
The average tenure of HR professionals in utilities is approximately 6 years, indicating stability but also room for growth
49% of utility companies invest in leadership coaching programs for HR managers
80% of HR professionals in utilities believe that employee communication strategies are key to retention
55% of utility organizations prioritize reskilling initiatives to adapt to industry changes
75% of HR staff in the utilities sector view employee training on safety as critical

Employee Engagement, Retention, and Development Interpretation

Despite a steady turnover rate of 12%, utility companies are increasingly investing in wellness, leadership development, and mental health programs—highlighting that in an industry where employee engagement and safety remain top priorities, strategic HR initiatives are essential for retaining talent and navigating the evolving energy landscape.

Organizational Policies, Planning, and Compliance

78% of HR professionals in utilities report increased importance of remote work policies
72% of utility companies provide compliance and safety training regularly for HR staff
The adoption rate of flexible working hours in utilities HR departments is currently 55%
62% of utility HR professionals are concerned about compliance with changing labor laws

Organizational Policies, Planning, and Compliance Interpretation

As the utilities sector grapples with the dual demands of embracing flexible, remote work and navigating evolving labor laws, HR professionals are increasingly balancing innovation with compliance—highlighting that only 55% have adopted flexible hours while a concerning 62% feel the legal terrain is shifting beneath them.

Recruitment, Hiring, and Onboarding Strategies

Approximately 35% of utility companies report challenges in recruiting skilled HR professionals
The average time-to-hire for HR positions in the utilities industry is around 45 days
About 40% of HR actions in the utilities industry are now automated, including onboarding and payroll
40% of utilities have integrated onboarding platforms that are accessible remotely for new hires
40% of the utilities industry’s HR staff has received specialized training in renewables and sustainable energy
63% of HR teams in utilities are exploring partnerships with educational institutions for workforce development
58% of utility firms offer tailored onboarding experiences for different employee categories
70% of utility companies have adopted social media for employer branding and recruitment
About 60% of utility HR professionals believe that improving onboarding processes could significantly reduce turnover

Recruitment, Hiring, and Onboarding Strategies Interpretation

Despite a 45-day average hiring cycle and only 35% of utilities struggling to find skilled HR talent, the industry's shift toward automation, tailored onboarding, and strategic partnerships signals a keen awareness that modern HR is as much about sustainable innovation as it is about green energy.

Workforce Demographics and Diversity

The gender diversity ratio in HR departments within utilities is approximately 40% women
The average salary for HR managers in the utilities industry is around $85,000 annually
The average age of HR professionals in utilities is 45 years old, indicating a potential talent gap
54% of utilities have strategic workforce planning initiatives in place to address future talent needs
83% of HR leaders in utilities believe diversity and inclusion initiatives have improved company culture
About 65% of utility HR professionals report difficulty in succession planning
Employee turnover due to retirements in the utilities industry is projected to increase by 10% over the next five years
60% of utility HR departments have recently increased their focus on workforce diversity efforts
73% of utility companies are planning to expand their HR technology infrastructure by 2025
47% of utility HR departments report challenges in managing a multigenerational workforce

Workforce Demographics and Diversity Interpretation

While utilities are making strides with diversity initiatives and technological upgrades, the sector faces a looming talent gap and succession challenges, underscoring that workforce longevity and inclusive planning are the true currents shaping their future.