GITNUX MARKETDATA REPORT 2024

Doordash Refund Processing Time Statistics

On average, Doordash refunds are processed within 5-7 business days.

Statistic 1

"Refund requests involving fraudulent transactions can take up to 30 days to process."

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Statistic 2

"DoorDash support handles over 10,000 refund requests per day."

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Statistic 3

"DoorDash’s automated refund system processes over 90% of refund requests without manual intervention."

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Statistic 4

"Orders canceled before food preparation typically result in faster refunds, usually within 3 business days."

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Statistic 5

"About 10% of DoorDash users request a refund at least once per month."

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Statistic 6

"Refunds to DoorDash gift cards are processed immediately."

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Statistic 7

"Refunds for duplicate orders are usually resolved within 24 hours."

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Statistic 8

"DoorDash has reduced refund processing time by 20% in the last year through system improvements."

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Statistic 9

"DoorDash has a dedicated customer support team to expedite refund processes during peak hours."

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Statistic 10

"Refunds subjected to payment gateway reviews might take up to 30 days."

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Statistic 11

"Refund requests due to service outages may take up to 14 days."

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Statistic 12

"DoorDash typically processes refunds within 5-7 business days."

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Statistic 13

"Refunds for DoorDash subscriptions such as DashPass can take up to 14 business days."

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Statistic 14

"Refunds to debit or credit cards might take longer during weekends and holidays."

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Statistic 15

"DoorDash’s refund policy stipulates no refunds for orders over 48 hours old."

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Statistic 16

"85% of DoorDash customers report receiving their refund within the promised timeframe."

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Statistic 17

"DoorDash provides a full refund if the entire order is missing, typically within 5 business days."

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Statistic 18

"Partial refunds due to incorrect items usually get processed within 72 hours."

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Statistic 19

"Instant refunds to DoorDash credits are typically processed immediately."

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Statistic 20

"Approximately 70% of refund requests are due to customer dissatisfaction with order accuracy."

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