GITNUX MARKETDATA REPORT 2024

Doordash Order Cancellation Timeframe Statistics

The average cancellation time for Doordash orders is 15 minutes after placing the order.

Statistic 1

"DoorDash's policy update reduced cancellations by 15% in 2022."

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Statistic 2

"12% of DoorDash order cancellations are due to menu errors."

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Statistic 3

"Average DoorDash order cancellation rate is 3%."

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Statistic 4

"4.5%-8% DoorDash order cancellations happen during inclement weather."

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Statistic 5

"DoorDash provides customer refunds on cancellations 95% of the time."

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Statistic 6

"Customers have a 30-minute window to cancel DoorDash orders without any penalty."

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Statistic 7

"5% of DoorDash cancellations are a result of driver availability issues."

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Statistic 8

"80% of DoorDash cancellations occur within the first 5 minutes of the order being placed."

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Statistic 9

"DoorDash's cancellation policy includes a 2-minute grace period for error corrections."

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Statistic 10

"25% of DoorDash users have cancelled an order at least once."

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Statistic 11

"DoorDash introduced real-time tracking to reduce cancellations by 8%."

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Statistic 12

"10% of DoorDash cancellations happen due to long delivery times."

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Statistic 13

"DoorDash's cancellation policies vary slightly by region."

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Statistic 14

"9% of customers cited price changes as reasons for order cancellations."

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Statistic 15

"11% of users cancel orders if delivery time exceeds 45 minutes."

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Statistic 16

"Order cancellations impact DoorDash drivers' earnings by 4% monthly."

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Statistic 17

"Promotions and discounts reduce cancellation rates by 20%."

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Statistic 18

"High-demand times see a 5% increase in DoorDash order cancellations."

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Statistic 19

"Restaurants experience a 7% reduction in orders during high cancellation periods."

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Statistic 20

"6% of cancellations are due to app interface issues."

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