GITNUX MARKETDATA REPORT 2024

Ai In The Msp Industry Statistics

AI in the MSP industry is expected to drive efficiency and innovation, leading to improved customer experiences and higher productivity levels.

With sources from: networking.itbusinessedge.com, ibm.com, prnewswire.com, globenewswire.com and many more

Statistic 1

By 2025, the global MSP market is set to grow to $356.24 billion, with AI playing a crucial role in this expansion.

Statistic 2

67% of Managed Services Providers (MSPs) believe AI is going to change the landscape of the IT industry.

Statistic 3

Only around 30% of MSPs are presently using AI technologies.

Statistic 4

63% of MSPs believe AI will help reduce costs and drive efficiency in their operations.

Statistic 5

The AI in IT services market size is expected to reach $35.1 billion by 2025.

Statistic 6

61% of businesses said AI and Machine Learning will be their company’s most significant data initiative in the next year.

Statistic 7

MSPs using AI report 15-20% improved customer satisfaction scores.

Statistic 8

76% of IT professionals believe AI and ML are the two technologies that are transforming cybersecurity, suggesting a future role in MSP services.

Statistic 9

75% of commercial enterprise applications will use AI by 2021.

Statistic 10

A total of 40% of companies accelerated their AI adoption due to the COVID-19 pandemic.

Statistic 11

AI is predicted to increase business productivity by 40% by 2035.

Statistic 12

AI in cybersecurity market is expected to reach $38.2 billion by 2026.

Statistic 13

77% of MSPs have reported an increase in monthly revenue per user as result of using AI.

Statistic 14

AI-driven networking tools are adopted by 32% of MSPs.

Statistic 15

Predictive maintenance, driven by AI apps, can reduce costs by up to 12%, reduce downtime by almost 9%, and extend machinery life by 20%.

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In this post, we will explore the significant impact of artificial intelligence (AI) on the Managed Services Provider (MSP) industry. With statistics indicating the rapid growth and transformation driven by AI technologies, we will delve into the current landscape and future projections for MSPs leveraging AI to enhance efficiency, reduce costs, and improve customer satisfaction. Join us as we uncover the key insights shaping the intersection of AI and the MSP industry.

Statistic 1

"By 2025, the global MSP market is set to grow to $356.24 billion, with AI playing a crucial role in this expansion."

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Statistic 2

"67% of Managed Services Providers (MSPs) believe AI is going to change the landscape of the IT industry."

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Statistic 3

"Only around 30% of MSPs are presently using AI technologies."

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Statistic 4

"63% of MSPs believe AI will help reduce costs and drive efficiency in their operations."

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Statistic 5

"The AI in IT services market size is expected to reach $35.1 billion by 2025."

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Statistic 6

"61% of businesses said AI and Machine Learning will be their company’s most significant data initiative in the next year."

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Statistic 7

"MSPs using AI report 15-20% improved customer satisfaction scores."

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Statistic 8

"76% of IT professionals believe AI and ML are the two technologies that are transforming cybersecurity, suggesting a future role in MSP services."

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Statistic 9

"75% of commercial enterprise applications will use AI by 2021."

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Statistic 10

"A total of 40% of companies accelerated their AI adoption due to the COVID-19 pandemic."

Sources Icon

Statistic 11

"AI is predicted to increase business productivity by 40% by 2035."

Sources Icon

Statistic 12

"AI in cybersecurity market is expected to reach $38.2 billion by 2026."

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Statistic 13

"77% of MSPs have reported an increase in monthly revenue per user as result of using AI."

Sources Icon

Statistic 14

"AI-driven networking tools are adopted by 32% of MSPs."

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Statistic 15

"Predictive maintenance, driven by AI apps, can reduce costs by up to 12%, reduce downtime by almost 9%, and extend machinery life by 20%."

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Interpretation

Overall, the statistics presented indicate a strong trend towards increased adoption and integration of AI technologies within the MSP industry. MSPs recognize the transformative potential of AI in driving efficiency, reducing costs, enhancing cybersecurity, and improving customer satisfaction. With a significant portion of MSPs already leveraging AI and more planning to do so in the near future, it is clear that AI is becoming an integral component of MSP services. The projected growth in the AI market further supports the belief that AI will continue to play a crucial role in reshaping the IT landscape, leading to enhanced business productivity and revenue growth for MSPs.

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