Must-Know 911 Call Statistics [Recent Analysis]

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In this post, we explore a collection of intriguing statistics related to 911 emergency calls in various regions, shedding light on the patterns and dynamics of emergency services utilization. From call volumes to response times and types of emergencies, these statistics offer valuable insights into the demanding nature of emergency dispatch systems and the challenges they face. Let’s dive into the numbers to gain a deeper understanding of how 911 services operate in different jurisdictions.

Statistic 1

"In 2020, there was an average daily volume of 3,460 911 calls in Washington D.C."

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Statistic 2

"Approximately 70% of 911 calls in urban areas are for non-emergency situations."

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Statistic 3

"In 2017, more than 80% of California 911 calls originated from mobile phones."

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Statistic 4

"In 2020, the New York City 911 system handled over 12,000 EMS calls per day."

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Statistic 5

"In 2019, dispatchers answered 94.3% of 911 calls within 10 seconds in Alberta, Canada."

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Statistic 6

"In 2018, Toronto’s 911 emergency services received approximately 457,152 calls."

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Statistic 7

"In 2017, approximately 11% of 911 calls to Toronto police were made about mental health crises."

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Statistic 8

"In 2007, the FCC mandated that wireless carriers must locate 911 callers, with 95% accuracy, within 300 meters within five years."

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Statistic 9

"In Canada (excluding Quebec), an average of 12 million 911 calls were made annually between 2011 and 2015."

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The statistics presented reveal significant insights into the nature and volume of 911 calls in various regions. The data highlights variations in call volumes, response times, and the nature of emergencies reported. Trends such as the increasing reliance on mobile phones for emergency calls and the prevalence of non-emergency calls in urban areas shed light on the challenges faced by emergency response systems. The statistics underscore the importance of efficient call handling and the need for continuous improvement in emergency services to better serve and support communities.

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