Must-Know 911 Call Statistics [Recent Analysis]

Statistic 1

"In 2020, there was an average daily volume of 3,460 911 calls in Washington D.C."

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Statistic 2

"Approximately 70% of 911 calls in urban areas are for non-emergency situations."

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Statistic 3

"In 2017, more than 80% of California 911 calls originated from mobile phones."

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Statistic 4

"In 2020, the New York City 911 system handled over 12,000 EMS calls per day."

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Statistic 5

"In 2019, dispatchers answered 94.3% of 911 calls within 10 seconds in Alberta, Canada."

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Statistic 6

"In 2018, Toronto’s 911 emergency services received approximately 457,152 calls."

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Statistic 7

"In 2017, approximately 11% of 911 calls to Toronto police were made about mental health crises."

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Statistic 8

"In 2007, the FCC mandated that wireless carriers must locate 911 callers, with 95% accuracy, within 300 meters within five years."

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Statistic 9

"In Canada (excluding Quebec), an average of 12 million 911 calls were made annually between 2011 and 2015."

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